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Guide for Windows Alt+Enter doesn't work / GR2D Error!

Discussion in 'Technical Issues' started by Lily, Jun 24, 2017.

  1. Lily
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    Lily Mixed Golem Retired Staff

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    This error pops up as a valid resolution isn't found for Maple to display at; you can fix this by adding 800x600 to the list of available resolutions!

    [​IMG]

    Intel GPU Users

    Intel HD Graphics
    :
    Right-click Desktop Graphics Options → Custom Resolutions

    Intel HD Control Panel:
    Right-click Desktop Intel Graphics Settings Display Custom Resolutions

    Enter the following settings:
    Width: 800
    Height: 600
    Refresh Rate: 60
    Color Depth: 32 bit

    [​IMG]

    NVIDIA Users

    Download the Custom Resolution Utility at:
    https://www.monitortests.com/forum/Thread-Custom-Resolution-Utility-CRU

    Open cru.exe → Tick '800x600' results on the left list → Click OK.[/B]

    [​IMG]

    NVIDIA Specific
    Match monitor refresh rate:

    Open up the Nvidia control panel and make sure the refresh rate is set to 60Hz​

    Turn off DSR:
    Under NVIDIA Control Panel > 3d Settings > Manage 3d Settings > DSR - Factors

    [​IMG]
    AMD Users (Solution 1)

    Download the AMD control center/AMD Catalyst and change the frequency to 60hz.

    [​IMG]
    AMD Users (Solution 2)
    Open Radeon Settings (right-clicking on your desktop and select AMD Radeon Settings) > Display Tab > turn on Virtual Super Resolution

    [​IMG]

    [​IMG]
    Multiple Monitors

    If you have another monitor, sometimes unplugging it fixes GR2D errors.​
     
    • Like Like x 1
  2. Henkka98
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    Henkka98 Snail

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    Hey, I need help with that. I have laptop with Intel HD Graphics and i try to add 800x600 resolution but I cant change it anywhere (I cant find it anywhere?) I can add that resolution from Intel HD Graphics panel but then I don´t see it anywhere. Please help me, I love to play MapleLegends. I have updated my Graphics etc.
     
  3. AGGrey
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    AGGrey Chronos

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    There should be a customize button in the Intel HD Graphics panel
     
  4. MangoLover
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    MangoLover Blue Snail

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    I ran into same problem as Henkka98. I add, then, it says 800x600, 60p Hz under "Custom Resolutions List". but I don't see it as an option on general setting resolution. Is it done?Also, I don't know where is Color Depth part is.
     
  5. Kimmy
    Online

    Kimmy Administrator Staff Member Administrator Game Moderator

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    For me this guide didn't work out on my new PC that is currently connected to the TV. This is what I did

    1) Open NVIDIA control panel

    [​IMG]

    2) Go to Change Resolution

    [​IMG]

    3) Change 30hz to 60hz

    [​IMG]


    4) I can now open the game Windowed and without issues.

    LilyLily
     
  6. Snork
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    Snork Capt. Latanica

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    I've been struggling with this error for a couple of days now.

    I've scoured the internet and this forum for plenty of solutions.

    I've done all I've found regarding refresh rate, compatability mode, hardware acceleration, drivers, this custom resolution thing, dxwnd, Legends+ and all combinations of any of these. Still out of luck.


    This is doing my head in, if anyone knows any other possible solution I would be very grateful.

    I'm running Windows 10, my native resolution is 1900x1200 (16:10), I have a nvidia card (GTX 1060) and my monitor's refresh rate is 60Hz.
     
  7. OP
    OP
    Lily
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    Lily Mixed Golem Retired Staff

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    May be a daft suggestion, but try lowering your screen res to 1024x768 (or similar) and then firing it up?

    Might be an inherent issue with 16:10 on Maple's initialization end or something.

    If you're using NVIDIA CP, try using 'Create Custom Resolution' and use 61Hz rather than 60hz.
     
    Last edited: Feb 24, 2018
    • Useful Useful x 1
  8. Ambrose
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    Ambrose Stone Golem

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    I had this issue once. My monitor refresh rate was stuck at 59 hz despite my many attempts to change it to 60 hz. I got a new monitor and it fixed this issue.
     
  9. Snork
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    Snork Capt. Latanica

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    Thank you so much for your reply Lily! I got it working. What I had to do was lower my resolution, 1600x1200 was enough, and then boot up the game. Afterwards I can go back to my native resolution and continue playing.

    Not ideal but it's working!
     
  10. OP
    OP
    Lily
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    Lily Mixed Golem Retired Staff

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    Glad it helped - - I'll see about adding another gr2d hook for ultrawide monitors to Legends+. Thanks so much for letting me know!
     
    • Like Like x 2
  11. MissRainbow
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    MissRainbow Mixed Golem

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    Hey, I'm having this error and don't have the 600x800 resolution as an option on my pc :(
    I have intel(R) UHD Graphics 620, and can't figure a way to make it run maple :(
     
  12. OP
    OP
    Lily
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    Lily Mixed Golem Retired Staff

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    Hi ControlPanel, did you follow the steps in the original thread?

     
  13. MissRainbow
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    MissRainbow Mixed Golem

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    Yes, I do not have "custom resolution" only "scale and layout" and it doesn't change the resolution.
     
  14. OP
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    Lily
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    Lily Mixed Golem Retired Staff

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  15. Semaru
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    Semaru Mano

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    Hi, I was struggling with this for a while with my AMD graphic card and finally found out why, some AMD drivers override the CRU settings and windowed ML just won't work. So here is how you can actually fix this really quick:

    • Open up 'AMD Radeon Settings' by right clicking on the desktop:
    [​IMG]
    • Then click 'Display' and toggle 'Virtual Super Resolution' on:
    [​IMG]
    • And done! Now you should be able to run the game in windowed mode.
    [​IMG]
     
  16. Redshrike
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    Redshrike Blue Snail

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    I just downloaded and started playing after encountering this issue but I'm wondering, why does this happen? It works perfectly fine with other servers and games. Will you guys fix this sometime?
     
  17. Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    It's because v62 does not run on 59hz and less, and Windows 10 likes to make 59hz the default instead of 60. It's less common of a problem in v83 and some servers using client mods.
     
  18. Redshrike
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    Redshrike Blue Snail

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    Ohhh got it! I didn't know it was the 60hz that was the problem and thought I had to change the resolution but after changing back to default (resolution) it works perfectly fine!
     
  19. Filter
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    Filter Slime

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    I'm getting one of these errors for the HD client. Here's the catch, though: I'm running AMD technology (Radeon R9 390x) and I've tried entering a custom resolution for 1366x768, which is supposedly what the client runs on, but it says my monitor can't support that resolution.
    Basically, I think we need a new workaround for this error with the new HD client, because I don't think most of the solutions in this thread are relevant to it. If anyone can come up with a solution or has any ideas, please share them.
    I'll try some experiments in the mean time.
     
  20. Caenyss
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    Caenyss Capt. Latanica

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    Well if your monitor can't run that specific resolution these workarounds aren't 100% guaranteed to work.

    Only if there was a way for the client to trick the system by running in WindowMode as a different resolution...
     

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