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Resolved Voted, no cash given.

Discussion in 'Technical Issues' started by Percora, Nov 11, 2019.

  1. Percora
    Offline

    Percora Red Snail

    6
    1
    21
    Oct 28, 2019
    Male
    12:41 AM
    Percora
    Magician
    Today, I voted the same way I always do (incognito mode), and received nothing. The Maplelegends website says I have not voted (to reinforce, everytime I CC or enter a new map, I get the prompt telling me that I can vote), but GTOP insists that I have already voted.

    I don't have access to another data network that isn't a VPN to try again, and I don't want to break the rules for the purpose of troubleshooting, but I also don't want my vote streak to break.

    Is there anything I can do? Or am I SOL?

    support 1.png
    support 2.png

    So far I have tried (all end in the same result of GTOP telling me I already voted):
    -voting without incognito
    -voting with a different browser
    -voting on a different network (cellphone)
     
  2. Siao
    Offline

    Siao Headless Horseman Retired Staff

    761
    154
    376
    Jul 15, 2017
    Female
    12:41 PM
    Please make sure you get green text saying "Thank you for voting!". If you get the message and still have issues, make sure you disabled ad blocker, enabled JavaScript, clear cookies, and try different browsers/network/devices. You may also try incognito mode on your browser. If the issue persists, contact GTOP with your explanation and IP address.
     
  3. OP
    OP
    Percora
    Offline

    Percora Red Snail

    6
    1
    21
    Oct 28, 2019
    Male
    12:41 AM
    Percora
    Magician
    Thank you.

    I was able to vote successfully using a public wifi network while I was out today. I'll go through the list again if it happens again on my home network tomorrow.

    EDIT: Voting worked at home today. Must have just been an unlucky hiccup. I'll keep a sharper eye out when voting from now on.
     
    • Like Like x 1

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