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blocked account for no reason

Discussion in 'Help & Advice' started by matan665, Feb 27, 2023.

  1. matan665
    Offline

    matan665 Blue Snail

    4
    2
    13
    Mar 25, 2016
    Male
    California
    12:55 AM
    Tyree
    I/L Arch Mage
    61
    Babure
    upload_2023-2-27_9-35-54.png

    tried to enter my account after 2 years of not touching the game and thats the message I get...I didnt use any third party program in my life...

    the user name of the blocked account is: REDACTED

    help? why did it happen? and how do I get it unblocked? I've put alot of hours in this user
     
  2. Gurk
    Offline

    Gurk Nightshadow

    677
    447
    350
    Mar 9, 2020
    Male
    3:55 PM
    Gxrk
    Hero, Bishop, Marksman, Shadower, Buccaneer, Corsair
    Could have been part of the ban wave done quite some time ago where accounts were "banned" as a preventative measure for the benefit of players after some user data was compromised. Can create a ban appeal thread if so and they'll sort that out.

    Would also remove your username from this post.
     
    • Great Work Great Work x 1
    • Informative Informative x 1
  3. OP
    OP
    matan665
    Offline

    matan665 Blue Snail

    4
    2
    13
    Mar 25, 2016
    Male
    California
    12:55 AM
    Tyree
    I/L Arch Mage
    61
    Babure
    how and where do I open this ban appeal thread?
    thanks
     
  4. Shinohara
    Offline

    Shinohara Headless Horseman

    726
    399
    372
    Mar 31, 2017
    Calderock Village
    7:55 AM
    Saratoga / Sogohara / Tsushima
    Bishop
    140
    ☆ Aqours ☆
    • Great Work Great Work x 1

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