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Information The new 'GFX-DC' topic

Discussion in 'MapleLegends Announcements' started by Kimmy, Feb 18, 2018.

  1. Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Hi,

    Today a possible reason why someone still crashes after our GFX-DC fixes has being posted here, so I am making a new topic here and ask for everyone that disconnect while bossing, to conclude if its just that or if there's still other reasons to uncover (Windows 98/me mode is only applied on Windows 8 and above).

    If your client crash while bossing, please insert the following:

    -Your operation system:
    -Do you randomly crash while bossing:
    -How do you dc?*:
    -Which graphics card do you use?

    *Do you notice anything weird happening before DC-ing?
     
    Last edited: Feb 20, 2018
  2. cansif
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    cansif Mano

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    Aug 8, 2017
    Male
    9:12 PM
    Bishop
    1) macOS Sierra
    2) DC happens randomly and at anytime during the boss run, i've noticed that if there are alot of things going on at the same time then my chance of DC-ing is higher too. client does not crash, but it brings me to the login page and tells me that i cannot connect to the server
    3) Intel HD Graphics 5000 1536 MB

    Sorry if this topic is meant for windows users only, not very sure so im just giving it a shot.
     
    Last edited: Feb 18, 2018
  3. Adun Toridas
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    Adun Toridas Red Snail

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    Feb 3, 2018
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    9:12 AM
    Shadowstars
    Night Lord
    159
    -Your operation system: Windows 10 Home
    -How do you dc?: Client just completely crashes with no warning at Zakum.
    -Which graphics card do you use? EVGA GTX 1070 FTW (Nvidia GPU)
     
  4. OP
    OP
    Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Can you please try turn off compatibility mode as suggested? You can do this at right click MapleLegends (or MapleLegendsWindowed) > Compatibility > uncheck Windows 98/me > apply

    Do another boss run and let me know if you still crash.
     
  5. dalexis
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    dalexis Slime

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    Jun 26, 2017
    Female
    Singapore
    9:12 PM
    Lilhound
    Night Lord
    184
    Promise
    1) Mac OS X Yosemite
    2) similar to the peeps above. either my client brings me to login page + tells me i can't connect to server, or completely crashes with no warning/pop-up. happens quite often at zak
    3) Intel Iris 1536 MB
     
  6. shot
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    shot Capt. Latanica Retired Staff

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    8:12 AM
    sh0t/Davi
    Buccaneer
    185
    Honor
    Operating System - Windows 10 Pro- Build 16299
    Way(s) I DC - Not including getting disconnected due to my potato internet:
    • Client just randomly closes during bossing
    • HP starts flickering, GUI gets messed up (example below), cannot type, frames starts dropping to ~10 fps, and crash.
    [​IMG]

    Current GPU - GTX 1070

    I really don't think gfx settings would be an issue because I can comfortably handle up to 6 clients open at a time.
    In addition, crashes like this only happened to be during boss runs so far.

    P.S. I'm using LilyLily 's ML client and have seen this happen both with and without using one.
     
  7. OP
    OP
    Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Can you also turn off compatibility mode on both Windowed and normal client, and run again? Thanks!
     
  8. shot
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    shot Capt. Latanica Retired Staff

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    Just checked on both clients and seems like I did not have compatibility mode enabled from the start.
    but LusciousLuscious just said she fixed the issue by checking it off. I'm not sure...
     
  9. OP
    OP
    Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Unless you did something they should be on, because our installers automatically applies it when you are on Windows 8 and above.
     
  10. shot
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    shot Capt. Latanica Retired Staff

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    Just checking at a non-windowed default client, it seems like you are right. I probably checked off compatibility mode at one point for some reason.
    However, I don't think I ever used the normal client to open legends so I can still confirm that my client crashed even with compatibility mode unchecked.
     
  11. Frirai
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    Frirai Slime

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    Jun 23, 2017
    9:12 PM
    - Windows 10
    - My screen just turns black as if i logout but instead of going to the login page, the whole client close. No box pop up to tell me what is wrong or why did i DC. Tried lowered the graphics, still happening. Scarlion / Zakum / Horntail will have like a 10% chance to DC.
    - Nvidia GTX 1070
     
  12. ttcorona
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    ttcorona Pink Teddy

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    Jun 5, 2017
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    All these gtx 1070s too op for ol maple
     
  13. Ghost.
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    Ghost. Nightshadow

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    Sep 12, 2015
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    9:12 AM
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    200
    Project
    -OS: Windows 10 Pro
    -How do you d/c?: Typically the client just freezes or goes black, then closes. Sometimes I get error messages, sometimes I don't. I've never had weird pixels, windows not showing up/some parts being invisible, boss looking strange, etc. The client process just ends randomly without any signs of graphics failure. This also only happens at HT and zakum; I don't d/c (due to graphics) at other bosses or while playing regularly.
    -Graphics card: NVIDIA GeForce GT 740 (my laptop has an NVIDIA NVS 5200M and I also d/c on it, same was as described above)

    Side note:
    Is there info out there about why Maplestory crashes so much due to graphic issues? Not generic explanations, but from a thoroughly detailed standpoint? Like why raster lines get rendered the way they due before the crashing occurs, why that causes the client to crash, etc. I'm guessing it's related to object transformations being calculated too rapidly or incorrectly because Neckson code, the client can't interpret the results causing the weird pixel RGB values, unhandled exceptions in the client, things like that. Would love to know if someone can explain.
     
  14. HolyFudge
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    HolyFudge Snail

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    Feb 18, 2018
    9:12 AM
    HolyFudge
    Cleric
    -Your operation system: Windows 10
    -How do you dc?*: At Zkum run, the Boss' HP Bar disappears or flashes and the game error message shows up
    -Which graphics card do you use? NVDIA GeForce GT720
     
  15. OP
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    Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    >All windows 10 so far (I am aware of MAC)

    Still waiting for NVIDIA users using W7 confirming to me if they still crash too.
     
  16. OP
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    Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Can you for science do it in compatibility mode Windows 7 instead?
     
  17. Luscious
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    Luscious Mr. Anchor

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    I'll try that bossing tonight, so far no lag with it. (I also have had the insta-crash dc described above).
     
  18. shot
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    shot Capt. Latanica Retired Staff

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    got it boss
    Ill try it for now and report it back to you within a week
     
  19. yiren23
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    yiren23 Slime

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    had the same issue, insta crashed with no error messages. Compatibilty mode unchecked. still get hp flickers but after i gfx its fine. Just the instant dc issue..
     
  20. OP
    OP
    Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Not sure if I should be happy with the not that many responses (meaning GFX-DC is still very minimum and much better than when we still used .wz files), or people are just silent about it.

    I guess if you do boss and do not DC please post your OS as well, since it helps. I still haven't seen a Windows 7 and below user post here and still disconnecting while bossing.

    Added
     

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