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Resolved Failed in finding proper screen mode for Gr2D help

Discussion in 'Technical Issues' started by edwin94garci, Jun 20, 2019.

  1. Jun 20, 2019 #1
    edwin94garci
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    edwin94garci Blue Snail

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    When I downloaded the game to my laptop too there were two icons of maplelegends and not said “failed finding proper screen mode for Gr2D” I tried downloading it over and over
    I read something about your antivirus that needs to me disabled?
     
    edwin94garci, Jun 20, 2019 Bookmark
    edwin94garci, Jun 20, 2019
    #1
  2. Jun 20, 2019 #2
    Precel
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    Precel Zakum Retired Staff

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    Precel, Jun 20, 2019 Bookmark
    Precel, Jun 20, 2019
    #2
  3. Jun 20, 2019 #3
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    edwin94garci
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    edwin94garci Blue Snail

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    I don’t have those options when I right click
    But I did manage to find my intel graphics control panel and clicked on custom resolution but nothing happened
     
    edwin94garci, Jun 20, 2019 Bookmark
    edwin94garci, Jun 20, 2019
    #3
  4. Jun 20, 2019 #4
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    edwin94garci
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    edwin94garci Blue Snail

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    edwin94garci, Jun 20, 2019
    #4
  5. Jun 20, 2019 #5
    Precel
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    Precel Zakum Retired Staff

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    Hi, could you please provide following information for me?

    - OS:
    - graphics card model(s):
    - number of monitors you own:
    - current screen resolution on each screen you own:
    - refresh rate on each screeen:
     
    Precel, Jun 20, 2019 Bookmark
    Precel, Jun 20, 2019
    #5
  6. Jul 29, 2019 #6
    Isberoc
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    Isberoc Red Snail

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    I am having the same issue here's what I'm working with:
    Windows 10
    EVGA Nvidia GeForce 2060
    2 moniters
    Main Display: 2K (2560x1440); Secondary: 1920x1080
    Main Display: 144hrz; Secondary: 59hrz

    Edit: they are both set to 60 with no other options in Nvidia control panel
     
    Last edited: Jul 29, 2019
    Isberoc, Jul 29, 2019 Bookmark
    Isberoc, Jul 29, 2019
    #6
  7. Jul 29, 2019 #7
    Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Can you please change this to 60? That's the problem.
     
    Kimmy, Jul 29, 2019 Bookmark
    Kimmy, Jul 29, 2019
    #7
  8. Jul 29, 2019 #8
    Isberoc
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    Isberoc Red Snail

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    Set them both to 60 using control panel, still experiencing the error (apparently they were both set there already)

    Edit: also thank you for the fast responses
     
    Isberoc, Jul 29, 2019 Bookmark
    Isberoc, Jul 29, 2019
    #8
  9. Jul 29, 2019 #9
    Precel
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    Resolution also needs to be below 1920x1080 on main or try running it on your secondary monitor.
     
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    Precel, Jul 29, 2019
    #9
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  10. Jul 29, 2019 #10
    Isberoc
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    Isberoc Red Snail

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    It works <3
     
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    Isberoc, Jul 29, 2019
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  11. Oct 23, 2019 #11
    ONASSIS
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    ONASSIS Mushmom

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    what did you do exactly to make it run? thanks in advance
     
    ONASSIS, Oct 23, 2019 Bookmark
    ONASSIS, Oct 23, 2019
    #11
  12. Oct 23, 2019 #12
    Precel
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    Precel Zakum Retired Staff

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    Could you first do the following?:

    Right click on desktop -> Display -> Advanced Display Settings
    and tell us resolution and refresh rate for each monitor you have.
     
    Precel, Oct 23, 2019 Bookmark
    Precel, Oct 23, 2019
    #12
  13. Oct 23, 2019 #13
    ONASSIS
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    ONASSIS Mushmom

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    I can't use that computer right now since it is broken, it has windows 8.1 installed, when it is fixed I will try adjusting refresh to 60 hz and low resolution to check, right now I am playing in one with windows 7 and it works perfectly, and in one with windows 10.

    I am trying to make it run in linux, but it loads up, but window never appears, that is the problem I am trying ti fix now
     
    ONASSIS, Oct 23, 2019 Bookmark
    ONASSIS, Oct 23, 2019
    #13

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