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Low Can't vote

Discussion in 'Report Bugs' started by Matasass1346, Oct 24, 2019.

  1. Matasass1346
    Offline

    Matasass1346 Mano

    10
    1
    10
    Oct 24, 2019
    Male
    Israel
    3:38 PM
    OritRozaZain
    Dark Knight
    130
    DevilFruit
    Description of the bug: I try to vote, but it says I've already voted.
    What is supposed to happen?: Obviously, I'm supposed to vote properly and get NX.
    Where did you find and/or notice this bug?: A week or so.
    A step-by-step guide to re-producing this bug:
    Everyday when I'm trying to vote, it said "you've already voted today!", but I didn't. I've tried different internet sources and even different devices, but none of it worked.
    [​IMG]
    [​IMG]
     
  2. ahotbanana
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    ahotbanana Capt. Latanica Retired Staff

    361
    126
    278
    Sep 27, 2015
    Male
    UK
    1:38 PM
    Your screenshots (I assume) aren't loading for me. I'm guessing this message is coming up when you're on GTOP?

    A common fix for this is to go into incognito mode before voting. It sounds like you've tried everything else I could suggest, but try the following steps:
    Go into incognito mode
    Go to maplelegends.com
    Log into the MapleLegends site
    Go onto the vote page
    Try voting again

    If, after all that, GTOP are still saying you've voted already, the only thing they'd be detecting is your IP address. There are some ways you might be able to get a new IP address (restart router, turn airplane mode off and on again if you're on mobile data, etc) and doing this isn't against any rules.

    Is this happening literally every day you try to vote? If it continues, you'll have to contact GTOP, themselves. They've got a contact link in the banner at the top of their page.
     
  3. Precel
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    Precel Zakum Retired Staff

    1,797
    247
    460
    Nov 13, 2018
    Male
    8:38 AM
    Precel
    Priest
    100
    Spirit
    https://ibb.co/j5q3Lr0
    https://ibb.co/kHjjfGM
    Images from OP

    Seeing your screenshots, it's also possible that your phone carrier assigns IP similar to other users when you try to vote with data. Try voting closer to vote reset time (00:00 servertime) usually helps for cases like this.
     
  4. OP
    OP
    Matasass1346
    Offline

    Matasass1346 Mano

    10
    1
    10
    Oct 24, 2019
    Male
    Israel
    3:38 PM
    OritRozaZain
    Dark Knight
    130
    DevilFruit
    I've tried different browsers and even incognito mode.. and still no use.
    The thing is - my friend sometimes can vote for me if he's trying via his computer. So the problem is at my home's Wi-Fi, my computer, my phone and my phone's internet..
    I've tried to go Airplane Mode and reset my modem.
    I've tried everything. There's must be a solution for this that I don't know about.
     
  5. Precel
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    Precel Zakum Retired Staff

    1,797
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    Nov 13, 2018
    Male
    8:38 AM
    Precel
    Priest
    100
    Spirit
    Please make sure you get green text saying "Thank you for voting!". If you get the message and still have issues, make sure you disabled ad blocker, enabled JavaScript, clear cookies, and try different browsers/network/devices. If the issue persists, contact GTOP with your explanation and IP address.
     
  6. OP
    OP
    Matasass1346
    Offline

    Matasass1346 Mano

    10
    1
    10
    Oct 24, 2019
    Male
    Israel
    3:38 PM
    OritRozaZain
    Dark Knight
    130
    DevilFruit
    I don't know what's the problem in my devices, but I can vote in my work's computer, so I'm good for now.
    I'll try to message GTOP for help.

    Thanks alot! I really appreciate it.
     

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