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Macintosh cant start the client

Discussion in 'Technical Issues' started by Marsh, Apr 20, 2020.

  1. Apr 20, 2020 #1
    Marsh
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    Marsh Red Snail

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    Apr 18, 2020
    4:44 AM
    Hello,
    I downgrade my Mac OS to play maplelegends, and it worked perfectly fine until two days ago,

    However, when i try to start the client today (by double clicking or start by clicking 'open')
    I don't get any responses... (no error messages or anything)

    thank you!
     
    Marsh, Apr 20, 2020 Bookmark
    Marsh, Apr 20, 2020
    #1
  2. Apr 20, 2020 #2
    Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Sep 9, 2014
    The Netherlands
    10:44 AM
    Moderator Post
    Is your OS version catalina?
     
    Kimmy, Apr 20, 2020 Bookmark
    Kimmy, Apr 20, 2020
    #2
  3. Apr 20, 2020 #3
    OP
    OP
    Marsh
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    Marsh Red Snail

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    Apr 18, 2020
    4:44 AM
    i downgraded it to High Sierra...
    I tried redownloading the client just now, but it still does not give me any responses
     
    Marsh, Apr 20, 2020 Bookmark
    Marsh, Apr 20, 2020
    #3
  4. Apr 20, 2020 #4
    Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Sep 9, 2014
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    10:44 AM
    Moderator Post
    Can you please try this:
    https://imgur.com/yh8TTTp
     
    Kimmy, Apr 20, 2020 Bookmark
    Kimmy, Apr 20, 2020
    #4
  5. Apr 21, 2020 #5
    josetorres
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    josetorres Blue Snail

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    Apr 20, 2020
    Male
    3:44 AM
    josetorres
    Beginner
    200
    Pls kimberly help me can't start de launcher because a 2147221000 error (don't found the dll archives)
     
    josetorres, Apr 21, 2020 Bookmark
    josetorres, Apr 21, 2020
    #5
  6. Apr 21, 2020 #6
    BlooStory
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    BlooStory Blue Snail

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    Apr 16, 2020
    Male
    4:44 AM
    BlooBear
    Bishop
    162
    Hi josetorresjosetorres! There's a few things you can try noted below, but I highly recommend creating your own issues report!

    First, try restarting your computer and see if that does the trick.

    I've seen this issue can be resolved with a complete uninstall & reinstall of the client. Understandably it's frustrating having to go through it again, but another suggestion is to make sure your anti-virus/malware protection has an exception for MapleLegends as well.

    Lastly, if all of the above fails, try putting MapleLegends.exe in compatibility mode (restart PC after fresh reinstall again). Hope that helps!
     
    BlooStory, Apr 21, 2020 Bookmark
    BlooStory, Apr 21, 2020
    #6

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