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Medium Donor purchased mount cover are not permanent

Discussion in 'Report Bugs' started by ScarletMoon, Jan 24, 2021.

  1. ScarletMoon
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    ScarletMoon Orange Mushroom

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    Oct 5, 2020
    Male
    12:43 AM
    Description of the bug: (optional screenshot/video):The mount cover purchased with donor points has an expiration date (3 months)
    What is supposed to happen?:It should be permanent and no expiration date should appear
    Where did you find and/or notice this bug?:After purchase of the mount cover and hovering over the cover in cash shop and in game
    A step-by-step guide to re-producing this bug (optional):
    Extra information (optional):
     
    • Informative Informative x 2
    • Agree Agree x 1
  2. Voxtagrams
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    Voxtagrams Headless Horseman

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    Jun 13, 2020
    9:43 AM
    Can you provide screenshots of the items having an expiration date?

    That would help everyone a lot
     
  3. OP
    OP
    ScarletMoon
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    ScarletMoon Orange Mushroom

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    Oct 5, 2020
    Male
    12:43 AM
    It's probably just the same as any other mount cover that is bought with vote cash tho
     

    Attached Files:

    • Informative Informative x 1
  4. Voxtagrams
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    Voxtagrams Headless Horseman

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    Jun 13, 2020
    9:43 AM
    Theres two things that I'm thinking of and thats

    1. It was accidentally bought with vote cash.
    2. It would need a server restart/reset, same with AP Resets before.
     
  5. bandu
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    bandu Snail

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    Jan 19, 2021
    9:43 AM
    bandu
    Dark Knight
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    erion
    Yeah I just got mine today and have the same issue :c I'm hoping it's just not updated yet... I took ss but I can't upload it for some reason... maybe because this is my first forum post/reply?
     
    • Like Like x 1
  6. Voxtagrams
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    Voxtagrams Headless Horseman

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    Jun 13, 2020
    9:43 AM
    Nah, the forums can be buggy sometimes depending on the files size you would have to use something like imgur to post it then use the IMG forums BBCode to post the image, you would have to post 3 times to be able to post links however I'm not 100% sure if the BBCode would still count as a link though.
     
  7. TBBT
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    TBBT Blue Snail

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    Nov 21, 2020
    9:43 AM
    Same issue here. As shown, I don't have enough vote cash to buy a mount for it to be an accident. donormount.png
     
    • Like Like x 1
  8. Scan
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    Scan Selkie Jr. Retired Staff

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    Jun 4, 2019
    Male
    Canada
    12:43 PM
    Anode
    Dark Knight
    172
    Noir
    This is a known issue, since we recently changed them to be purchasable with donor cash. This will be fixed in the future! This also applies to users who currently have an expiry date on their mount cover that was purchased with donor cash.
     
    • Like Like x 1
  9. Voxtagrams
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    Voxtagrams Headless Horseman

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    Jun 13, 2020
    9:43 AM
    Alright so does that mean if we bout it and it expires before the time it becomes perm do we miss out on it or does it automatically come back into our inventory being perm?
     
  10. Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Sep 9, 2014
    The Netherlands
    6:43 PM
    Moderator Post
    It will be converted to perm.
     
    • Friendly Friendly x 1
  11. Voxtagrams
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    Voxtagrams Headless Horseman

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    Jun 13, 2020
    9:43 AM
    ok nice, thanks again Kimmy :D
     

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