Feedback: Transparency towards suggestions

There are many suggestions that do not have a concluded response, which is usually the ones that stay idle. The ones that I am strongly against are usually the ones that get closed within a day/week with a straight-up deny.

We see all the suggestions

Just because we don't reply to them doesn't mean we haven't seen them. Basically, when we see an interesting suggestion, we bring it up internally. If we like it, we 'approve' it behind the scene, but doesn't right away mean we will work on it. There's a couple of suggestions we like, but then just have no time yet to work on it. For example, a while ago we had a suggestion to announce the people picking up items after the boss runs, to know which item gets picked up by whom. We all were for the suggestion but didn't have time yet to code/implement it, so to prevent people from continuously expecting the thing to be implemented, we didn't reply to it yet, but know it's out there.

For other topics, we share an opinion but have a different opinion a good while later. If we start to deny topics early, but change our mind and add it anyway, it's extremely confusing not for users, but also for us.

Class balancing

This I briefly explained at the end of the year topic. Balancing will almost always be done behind the scene. This is nothing against transparency, but simply because it's unrealistic to discuss gameplay and major gameplay changes with 100~ people that all share different opinions and view things the way they play their classes. It will be chaotic, people will swear at each other, people will insanely non-stop argue with each other, and so on. This will add absolutely no help for us, and just make things incredibly messy, on top of people being upset that didn't get their way with the class feedback they gave once the finalized changes are implemented. We discuss so many changes behind the scene that ends up not being added, and if we end up to bring every 'beta' thing we have in our mind, sometimes even shower thoughts, this place will burn into places.

Once again for this, we read all the suggestions and discuss things behind the scene if we feel the brought-up suggestion is fair. However, we will likely not bring up class changes pre-patch. The Anniversary patch will once again contain class changes by the way, as well as bug fixes.

A cleanup

A cleanup of the section is something I started briefly long ago but then quickly stopped because I had much more to do. Right now I am done changing maps on one region for the next patch, and working on revamping another region, which requires time. Sometimes we bring up extremely old suggestions which were back then not possible either due to lack of experience or the lack of client editing knowledge, which could become a thing now, so even if your suggestion is really old, it's still being revisited sometimes. Continuously bumping your feedback thread and asking for us to reply does not help by the way. We are aware of your topic: don't push us to reply

That's all I have to say for now