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Important Regarding recent connectivity issues

Discussion in 'MapleLegends Announcements' started by Kimmy, Aug 6, 2021.

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  1. Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

    10,963
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    Sep 9, 2014
    The Netherlands
    3:28 AM
    Moderator Post
    We are trying to figure out the connectivity problems with our host, but need your help.

    If you got connectivity problems:
    If you got WORSE connectivity issues (ex: Major lag, dc's) for the past week, please post here with a short description of what your problems have been AND state your country and provider if possible. If you are unable to state the provider, just country is fine too. Please do not post if you can't state either.

    If you got no new problems and a stable connection:
    If you have NO issues, please post in this thread your country as well, and state you got no new or bad connectivity problems for the past week. In case you need context what this problem is: Lag every 15 seconds for 5 seconds, to disconnecting at least once an hour

    Why also post when you got no problems?
    Well, that way we can figure out which locations/regions seem to be free from issues.

    Thank you!

    Note: Please give the information based on NOT using a VPN. We are aware a VPN seems to resolve the problems, but we need the information from your base setup, so no VPN.
     
  2. fartsy
    Online

    fartsy Zakum

    1,332
    786
    471
    Jun 29, 2017
    Male
    8:28 PM
    Fartsy
    F/P Wizard
    Pasta
  3. Ainz
    Offline

    Ainz Zakum

    1,675
    1,084
    490
    May 2, 2015
    Male
    Netherlands
    3:28 AM
    So many I keep forgetting
    0
    Netherlands, no issues
     
  4. Annolis
    Offline

    Annolis Skelegon

    1,071
    3,776
    464
    Jul 20, 2015
    Male
    Southern California
    6:28 PM
    Marchilles/Annolis/ Atlan/Katroz/ Chokal/Corvack/Tisif/ Quallo/Crisilixin/Forg/ Nannosh/Tylius
    Crusader, White Knight, Dragon Knight, F/P Mage, I/L Mage, Priest, Ranger, Sniper, Hermit, Chief Bandit, Marauder, Outlaw
    120
    Eternals
    The lag has gotten progressively worse in the last three to four days. Lag spikies every 5 to 10 seconds. In the last 24 hour period, I've been d/c'd three times while grinding.
    Country: USA - I live in Southern California.
    ISP: Frontier.
     
    • Agree Agree x 1
  5. LurkinShadow
    Offline

    LurkinShadow Mixed Golem

    153
    42
    173
    Apr 13, 2018
    Male
    4:28 AM
    LurkinShadow, LurkinMenace
    Bowmaster, Shadower
    185
    Winterfell
    Israel. Had connectivity issues (lags of monsters' deaths, pickup lags, mount/skill lags...) mostly during ST noon/evening (SGT night).

    Edit: My ISP is Partner.
     
  6. Dcon
    Offline

    Dcon Slime

    22
    15
    30
    May 12, 2020
    9:28 AM
    DconW
    Corsair
    199
    DuckNation
    Been facing major lags and dcs for the past 2-3days. Everyone stops moving and i disconnect after like a minute. Lag happens throught the whole day.

    Surviving on a vpn right now

    Country: Singapore
    ISP: Singtel
     
  7. PengXiang
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    PengXiang Blue Snail

    3
    0
    12
    Jul 19, 2021
    Male
    9:28 AM
    PengXiang
    Beginner
    51
    Sleepywood
    The lag was delay of monster die, pickup item delay... but i have not reach dc yet. It happen occasionally and sometime very frequent.

    Country : Malaysia
    ISP : Unifi
     
  8. Sepio61
    Offline

    Sepio61 Chronos

    82
    13
    93
    Feb 24, 2018
    Male
    United States
    8:28 PM
    Sepio16
    Hero
    183
    Winterfell
    I’m not having any issues.
    I’m from the United States.
    The state I live in is Minnesota.
     
  9. Ditoo
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    Ditoo Red Snail

    7
    0
    20
    Dec 16, 2020
    Male
    6:28 PM
    BanditoDK
    Dark Knight
    174
    Misfits
    I have having issues. US, West coast, (Arizona), Cox internet. Game kind of pause for 3-5 seconds every minute or two, I can still attack and move when it freezes but it doesn't register, once the freeze stops it all registers and all the mobs die and loot my pet walked over flies over to my pet.
     
  10. Noire
    Offline

    Noire Game Moderator Staff Member Game Moderator

    30
    12
    48
    May 9, 2020
    6:28 PM
    Islander, Page, Spearman, Magician, Cleric, Priest, I/L Arch Mage, Bishop, Hunter, Bowmaster, Assassin, Hermit, Night Lord, Shadower, Buccaneer
    Had no connectivity issues, it actually feels like an improvement on my end.
    Region: United States West Coast
     
  11. IFiteShrooms
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    IFiteShrooms Snail

    1
    0
    15
    May 2, 2020
    Male
    3:28 AM
    I started to DC alot about two weeks ago, the DCs could happen sometime immediately after 5 min of playing or 30min. Most of the time I couldnt even open the game without using a VPN. My connection seem to be fine when im browsing the web or playing a video on Netflix. Im playing from Sweden.
     
    • Agree Agree x 1
  12. OP
    OP
    Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

    10,963
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    551
    Sep 9, 2014
    The Netherlands
    3:28 AM
    Moderator Post
    Please state your country/region
     
  13. LazyB0y
    Offline

    LazyB0y Blue Snail

    4
    2
    13
    May 23, 2020
    Male
    9:28 AM
    Priest
    SG - Singtl

    Net connectivity issue started 3 weeks ago

    Had couple clients up, different clients will disconnect randomly. Tried single client, also dced. Got better after a couple hours.

    Also experienced weird lag issues last week where my character couldn't self buff and dc-ed after awhile, but it got stuck online.

    Also had weird dc issue yesterday in HT where 3 individuals dced together at the same time. Two of us are from Singapore, one from Malaysia.
     
  14. Gurk
    Offline

    Gurk Nightshadow

    691
    450
    350
    Mar 9, 2020
    Male
    6:28 PM
    Gxrk
    Hero, Bishop, Marksman, Shadower, Buccaneer, Corsair
    Region: US West
    ISP: Xfinity

    First started experiencing the lag spikes 10 days ago (July 27th). Since then it's been constant, occurring about every 15-30 seconds or so, with the only reprieve being two days ago for some strange reason. Have only dc'd due to it on a few occasions.
     
  15. BlakeManners
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    BlakeManners Blue Snail

    2
    0
    12
    Apr 11, 2021
    Male
    9:28 AM
    BlakeManners
    Beginner
    27
    Huge connectivity issues over the last week, big spikes every 10-15 seconds or so regardless of what I'm doing/what map I'm in, and normally I have a DC every hour
    Region: Western Australia
    ISP: Telstra
     
  16. Jane
    Offline

    Jane Horny Mushroom

    48
    13
    51
    Jun 1, 2018
    Female
    6:28 PM
    Corsair
    200
    West Coast U.S.A, Xfinity
    Summarized from my replies in another thread:
    Lag started on July 28th for me. At its worst i will experience lag every 10-15 seconds where mobs are frozen but my character is still performing actions for a limited time, drops will be delayed, which sometimes eventually leads to DC's back to the login screen with an 'unable to connect to server' message. I will dc at least 3-5 times a day or within an hour in a worst case scenario. Does not matter what activity I am doing at the time (grinding at 7f, farming cwk badges, bossing etc).

    More recently, the dc's happen less frequently, maybe once or twice a day. Most lag spikes are NOT every 10-15 seconds but they last for a longer period of time. Like every few minutes I will experience a big lag spike. Was able to somewhat play and grind at 7f without dying today, but it's still a pain to go through.
     
    • Agree Agree x 1
  17. magykarp
    Offline

    magykarp Horny Mushroom

    49
    27
    56
    Jul 6, 2018
    Male
    6:28 PM
    magykarp
    Region: United States, Southern California
    ISP: Spectrum

    Lag every 5-10 seconds doing anything with the occasional disconnect.
     
  18. KidKronik
    Offline

    KidKronik Blue Snail

    2
    0
    12
    Mar 13, 2021
    6:28 PM
    Snoopii
    Marksman, Dark Knight
    160
    US - Southern California
    ISP: Spectrum

    Having DCs or lag spikes of the last week like once or twice a day. Smooth like 99% of the time though.
     
  19. Scylla
    Offline

    Scylla Orange Mushroom

    32
    9
    43
    Oct 10, 2019
    Female
    3:28 AM
    Scylla
    Night Lord
    Lotus
    Not having any issues - germany
     
  20. Entitled
    Offline

    Entitled Snail

    1
    0
    10
    Oct 27, 2020
    11:28 AM
    ImGood
    Beginner
    Australia, Brisbane - no issues
     
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