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Can you change your password?

Discussion in 'Closed/Resolved' started by KOSEM, Aug 12, 2015.

  1. KOSEM
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    KOSEM Selkie Jr.

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    Jan 5, 2015
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    3:25 PM
    i cant change my password on the site, it says the email i entered is invalid, but it isnt
     
  2. Ryan
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    Ryan Slimy

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    9:25 AM
    Ryan
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    Does this qualify as a double post?
    MapleF6OnionAnnoyedOnionAnnoyed
     
  3. OP
    OP
    KOSEM
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    KOSEM Selkie Jr.

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    Jan 5, 2015
    Israel
    3:25 PM
    Just want pasword change, nothing more...weird staff didnt reply yet.

    @Kimberly@Kimberly @Navi@Navi @phnx@phnx
     
  4. Ryan
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    Ryan Slimy

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    haha I'm just playin'
    Good luck with it :)
     
  5. OP
    OP
    KOSEM
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    KOSEM Selkie Jr.

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    Jan 5, 2015
    Israel
    3:25 PM
    Usually I can change password without a problem, but for some reason it says the info I enter is incorrect.

    "Invalid account details entered."

    I dunno what's going on, I hope they'll get to this soon.
     
  6. Bulba
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    Bulba Skelegon Retired Staff

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    9:25 PM
    Can you PM Kimberly with all your account details (account name, PIN, email, birthdate) so she can verify that you are entering the correct email?
     
  7. OP
    OP
    KOSEM
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    KOSEM Selkie Jr.

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    Israel
    3:25 PM
    Okay no problem.
     
  8. OP
    OP
    KOSEM
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    KOSEM Selkie Jr.

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    Israel
    3:25 PM
    Still nothing. She didnt reply to me...and I provided all the info needed.

    Now what...?
     
  9. OP
    OP
    KOSEM
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    KOSEM Selkie Jr.

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    Jan 5, 2015
    Israel
    3:25 PM
    hey guys, sorry for the strange thread - I know this one's really strange, out of nowhere like that. But well, this issue has really angered me lately, and I wanna find out if its me entering my email incorrectly or there's a problem with password changing atm. It keeps telling me the info is incorrect, which make no sense(I always register with the same email).

    Can you(whoever reading this) go to the site, try change your password, and post here if it worked for you?

    Thanks!

    Kosem
     
  10. Latte
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    Latte Headless Horseman Retired Staff

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    9:25 AM
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    Though I know I typed in my email correctly I get;
    "Invalid account details entered."
    You're going to have to have a staff change your password.
     
  11. OP
    OP
    KOSEM
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    KOSEM Selkie Jr.

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    Jan 5, 2015
    Israel
    3:25 PM
    Yeah!! I knew it, its a problem with the password changing system, not that I entered email incorrectly. I reported it already, they should get to this soon(I hope).
     
  12. OP
    OP
    KOSEM
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    KOSEM Selkie Jr.

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    Jan 5, 2015
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    3:25 PM

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