Banned weekly

In-Game Name: V V i n
Issue: Every week or two, I log into the game and my account is banned along with my IP.
Details:
-I play on a MAC computer, I install the most recent version and always do when new ones come out. (Being on a mac computer there is no patcher so I re-install the entire game each patch).
-The only change I make to the game itself is I double click on wine skin application and go to screen options and instead of having windowed mode I switch to Full Screen option so I can play full screen.
-I keep the game files in the Applications Folder and have a shortcut to the game in the Launcher area where all the apps are which I use to start the game.
-The internet I use is from Comcast. I don't have a Modem / router in my home just use the Wifi in the air The way this works is Comcast has numerous hotspots all over, and Many places I go, I have access to the Xfinity Internet... You select the Xfinity Internet on your Networks, you get prompted with a window to enter your user and pass and you are in...

Things I noticed:
-I mainly only play maple at home; but even at home I noticed almost every time I log into the wifi Hotspot network the IP Address is a different one.
- There are many occasions where I log into my account on maple legends web site and under account information it says I voted over 24 hours (like 30 hours ago)... and when I click vote and get sent to the Screen to verify and actually vote after submission I get an error that my IP has voted 3 hours ago....
-It never happens when I'm mapling, I can play all day long with no DC/ bans and no problems and its usually the next time I log in I'm banned.

Other:
-Each time I ban appeal there is no further follow up to try to get a permanent fix for this...
-I was speaking with Kim and she said my "HWID wasn't showing up" or something along those lines.... I can't get enough information from anyone to attempt to see if this is my internet causing problems (xfinity hotspot) or is it my Mac book pro.

What should I try:
This appears to be an internet hotspot problem, but what Kim said about my HWID acting funky makes me wonder if there something is wrong with my MAC, I mean there are probably other users who have Xfinity hotspot wifi and don't' experience the same issue.
- I was thinking if this is a problem with my mac would doing a Factory Reset on it help fix the issue?

I just want to be able to normally log on without having any problems; I missed out on so much mapling already because of this ban problem. What can I do or attempt to solve this?...

 

I have been banned and created an appeal over 7 times now... and each time I only get a few days until the next ban appears...

 

Thanks for your help community you are all so helpful.