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Cannot get past character selection screen

Discussion in 'Closed/Resolved' started by IlusLoodus, Dec 28, 2016.

  1. Dec 28, 2016 #1
    IlusLoodus
    Offline

    IlusLoodus Slime

    22
    34
    1
    Nov 20, 2016
    Male
    10:04 AM
    Buje
    Priest
    90
    Nekkid
    Hello!

    I can log in, but when selecting a character I get this error message:
    Maple0057.jpg
    This happens with every account I have.
    (Yesterday I was using hotel wifi to log in and play, didn't vote though, and today using my home internet connection, the problem occurred)
    IGN: Buje
     
    IlusLoodus, Dec 28, 2016 Bookmark
    IlusLoodus, Dec 28, 2016
    #1
  2. Dec 29, 2016 #2
    OP
    OP
    IlusLoodus
    Offline

    IlusLoodus Slime

    22
    34
    1
    Nov 20, 2016
    Male
    10:04 AM
    Buje
    Priest
    90
    Nekkid
    Bump :(
     
    IlusLoodus, Dec 29, 2016 Bookmark
    IlusLoodus, Dec 29, 2016
    #2
  3. Dec 29, 2016 #3
    Lifeguard
    Offline

    Lifeguard Mushmom

    52
    31
    2
    Oct 22, 2016
    Male
    United Kingdom
    8:04 AM
    Lifeguard
    Priest
    Nebula
    Try creating a new acc ? see if u can login at all? See if ur antivirus blocks anything - disable it for login, pc rr. I don't know
     
    Lifeguard, Dec 29, 2016 Bookmark
    Lifeguard, Dec 29, 2016
    #3
    • Like Like x 1
  4. Dec 29, 2016 #4
    Heartiess
    Online

    Heartiess Guest

    8:04 AM
    Try restarting your computer as well (sounds like a stupid fix but its helped some people)
     
    Heartiess, Dec 29, 2016 Bookmark
    Heartiess, Dec 29, 2016
    #4
    • Like Like x 1
  5. Dec 29, 2016 #5
    Kimmy
    Offline

    Kimmy Administrator Staff Member Administrator Game Moderator

    10,964
    10,991
    551
    Sep 9, 2014
    The Netherlands
    9:04 AM
    Moderator Post
    Can you PM me your accounts and character ID's?
     
    Kimmy, Dec 29, 2016 Bookmark
    Kimmy, Dec 29, 2016
    #5
    • Like Like x 1
  6. Dec 29, 2016 #6
    OP
    OP
    IlusLoodus
    Offline

    IlusLoodus Slime

    22
    34
    1
    Nov 20, 2016
    Male
    10:04 AM
    Buje
    Priest
    90
    Nekkid
    LifeguardLifeguard
    Thanks for concern, no antivirus is blocking it. Would be weird if virus is blocking after selecting a character. Happens on every account.
    nubjuleznubjulez
    Sadly it didn't work, but was worth a try, thank you.
    KimberlyKimberly
    I think I PMed you my account names and character id's. Conversation=PM?
     
    IlusLoodus, Dec 29, 2016 Bookmark
    IlusLoodus, Dec 29, 2016
    #6
  7. Dec 30, 2016 #7
    Heartiess
    Online

    Heartiess Guest

    8:04 AM
    Unfortunately i cant know this on my own, but if you happen to be online, do you have other characters on the same account? if so can i have the other 1-2 igns?
     
    Heartiess, Dec 30, 2016 Bookmark
    Heartiess, Dec 30, 2016
    #7
  8. Dec 30, 2016 #8
    OP
    OP
    IlusLoodus
    Offline

    IlusLoodus Slime

    22
    34
    1
    Nov 20, 2016
    Male
    10:04 AM
    Buje
    Priest
    90
    Nekkid
    Okey, fixed it by disabling all the other network and vmware adapters and left only the connection I was actually using enabled.
    Thank you everyone for concerning!OnionCheer
     
    IlusLoodus, Dec 30, 2016 Bookmark
    IlusLoodus, Dec 30, 2016
    #8
  9. Dec 30, 2016 #9
    Heartiess
    Online

    Heartiess Guest

    8:04 AM
    So it was your vm that was causing the issue? Interesting... had you forgetting to log out / were you still maybe at pin screen/channel selection screen?
     
    Heartiess, Dec 30, 2016 Bookmark
    Heartiess, Dec 30, 2016
    #9
  10. Dec 31, 2016 #10
    OP
    OP
    IlusLoodus
    Offline

    IlusLoodus Slime

    22
    34
    1
    Nov 20, 2016
    Male
    10:04 AM
    Buje
    Priest
    90
    Nekkid
    I can't tell for sure, what caused it, but most probably it was vm.
     
    IlusLoodus, Dec 31, 2016 Bookmark
    IlusLoodus, Dec 31, 2016
    #10
  11. Feb 16, 2017 #11
    Kimmy
    Offline

    Kimmy Administrator Staff Member Administrator Game Moderator

    10,964
    10,991
    551
    Sep 9, 2014
    The Netherlands
    9:04 AM
    Moderator Post
    Moving this to resolved, seeing it should.
     
    Kimmy, Feb 16, 2017 Bookmark
    Kimmy, Feb 16, 2017
    #11

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