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Resolved get DC'd after a couple of mins

Discussion in 'Technical Issues' started by giltk, Jun 16, 2018.

  1. Jun 16, 2018 #1
    giltk
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    giltk Blue Snail

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    11:51 AM
    CrimsonShadw
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    well the problem is that i get disconnected from the game after a few mins of playing with these error codes :
    error: -2147024809
    or
    error: -214702882

    i use windows 7 , 64bit
    updated my graphic card
    re installed several times from different mirrors

    something to mention while in window mode the game doesnt disconnect or get disconnect after a long time (30min + )
     

    Attached Files:

    giltk, Jun 16, 2018 Bookmark
    giltk, Jun 16, 2018
    #1
  2. Jun 16, 2018 #2
    Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    I still don't know what that error says, but do you use NVIDIA Gforce experience?
     
    Kimmy, Jun 16, 2018 Bookmark
    Kimmy, Jun 16, 2018
    #2
  3. Jun 16, 2018 #3
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    giltk
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    giltk Blue Snail

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    CrimsonShadw
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    yep - updated the graphic card with it
     
    giltk, Jun 16, 2018 Bookmark
    giltk, Jun 16, 2018
    #3
  4. Jun 16, 2018 #4
    Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Can you temp uninstall it and see if you still have such errors? Earlier this week someone had random disconnects with it, which resolved after doing so.
     
    Kimmy, Jun 16, 2018 Bookmark
    Kimmy, Jun 16, 2018
    #4
  5. Jun 16, 2018 #5
    OP
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    giltk
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    giltk Blue Snail

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    CrimsonShadw
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    do you mean to reinstall or to delete the files in temp folder?
     
    giltk, Jun 16, 2018 Bookmark
    giltk, Jun 16, 2018
    #5
  6. Jun 16, 2018 #6
    Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    I am talking about uninstalling NVIDIA Gforce Experience to test if that resolves anything. If not, you can install it back.
     
    Kimmy, Jun 16, 2018 Bookmark
    Kimmy, Jun 16, 2018
    #6
  7. Jun 18, 2018 #7
    Person123
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    Person123 Snail

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    I am having the same problem. Log in just fine, but game logs me out/sends me to log in screen after a few minutes.
     
    Person123, Jun 18, 2018 Bookmark
    Person123, Jun 18, 2018
    #7
  8. Jul 10, 2018 #8
    Siao
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    Siao Headless Horseman Retired Staff

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    Are you still having this issue? We have a new patch now, I hope everything is resolved for you.
     
    Siao, Jul 10, 2018 Bookmark
    Siao, Jul 10, 2018
    #8

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