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Important Regarding recent connectivity issues

Discussion in 'MapleLegends Announcements' started by Kimmy, Aug 6, 2021.

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  1. fengstar
    Offline

    fengstar Orange Mushroom

    33
    6
    48
    Apr 21, 2020
    Male
    the bay
    8:42 AM
    Diggy
    Night Lord
    195
    Twice
    Northern CA, major lag spikes. Monsters freeze randomly, loot drops 5 seconds later. Unplayable.
     
    • Agree Agree x 1
  2. likey
    Offline

    likey Timer

    108
    59
    130
    Jan 12, 2018
    11:42 PM
    Latch
    Bowmaster
    Perion
    i've been lagging a lot. delays, log in connections etc etc

    country: singapore
    isp: starhub
     
  3. KonaCloud
    Offline

    KonaCloud Snail

    1
    0
    0
    Mar 3, 2021
    8:42 AM
    West Coast / Northern California
    ISP: Xfinity
    Monster death lag, drop lag, loot lag, and a few DCs here and there. Started about 1-2 weeks ago.
     
  4. Annolis
    Offline

    Annolis Skelegon

    1,072
    3,814
    464
    Jul 20, 2015
    Male
    Southern California
    8:42 AM
    Marchilles/Annolis/ Atlan/Katroz/ Chokal/Corvack/Tisif/ Quallo/Crisilixin/Forg/ Nannosh/Tylius
    Crusader, White Knight, Dragon Knight, F/P Mage, I/L Mage, Priest, Ranger, Sniper, Hermit, Chief Bandit, Marauder, Outlaw
    120
    Eternals
    Update on usage of VPN:
    Current location: Los Angeles
    Tried through New York = Lag was worse - so bad it started giving me a headache
    Tried through Los Angeles = Same lag spikes
    Tried through Houston = There's a slight recurring lag, but not terrible.
     
  5. Averdant
    Offline

    Averdant King Slime

    26
    15
    41
    Feb 6, 2020
    11:42 PM
    Singapore / Starhub
    No issues until yesterday (6th Aug) around 7.15pm GMT+8
    All clients dced, when I tried to login again I would get stuck at char selection page. And when I manage to get into game I just lag out right away or game freezes.

    Tried using mobile data (M1) belonging to a different telcom to tether, but the same issues repeat themselves.

    NordVPN has worked for me so far. 10 hours in since the issue and I'm still unable to play without a VPN.

    Update: No more issues the next day, able to play without VPN now.
     
  6. Yap Chun Wei
    Offline

    Yap Chun Wei Snail

    1
    0
    0
    Aug 7, 2021
    Male
    11:42 PM
    shintotora
    Magician
    12
    i am from Singapore. experiencing lag
     
  7. Puko
    Offline

    Puko Red Snail

    6
    1
    26
    Apr 22, 2018
    New Zealand
    3:42 AM
    Sooing
    Marksman
    172
    Carnival
    Having lag spikes every 5~10 seconds
    No disconnections
    Country: New Zealand
    ISP: Megatel
     
  8. kuhp98
    Offline

    kuhp98 Blue Snail

    3
    0
    12
    Jun 5, 2017
    Male
    10:42 PM
    Hermit
    Major lags and dc's past 2 weeks . Everyone stops moving, can't pick up , skill lag . Lag happens throught the whole day.
    Country : Việt Nam
     
  9. Complicated
    Offline

    Complicated Snail

    1
    0
    15
    Jul 5, 2021
    8:42 AM
    Toxtricity
    I/L Wizard
    West Coast US, using Comcast/XFinity. Monsters delay in dying and drops lag as well. Happens every 10-15 seconds with lag lasting 3 seconds up to 10+ seconds and then a DC. Has been going on for about a week now.
     
  10. MrPresident
    Offline

    MrPresident Capt. Latanica

    368
    127
    278
    Dec 19, 2017
    11:42 AM
    MrPresident
    Spearman
    200
    Did first HT runs in a while and had a good number of lag spikes lasting a few seconds each. Most of the party was also lagging at the same time so wasn’t just my connection.
     
  11. Cornwall
    Offline

    Cornwall Master Chronos

    94
    38
    106
    Dec 11, 2020
    Male
    11:42 AM
    Cornsair
    Corsair
    Pasta
    Lags on some days, very bad server wide lags on saturdays for the past 2 week (including today). From time to time 1 to 2 clients dc randomly.

    Country: Dominican Republic
    ISP: Altice
     
  12. Gurk
    Offline

    Gurk Headless Horseman

    724
    455
    376
    Mar 9, 2020
    Male
    8:42 AM
    Gxrk
    Hero, Bishop, Marksman, Shadower, Buccaneer, Corsair
    I said I was primarily only having frequent lag spikes and rarely dcing, but I've actually now been randomly dcing relatively frequently now in the last 2-3 days.
     
  13. Oreliel
    Offline

    Oreliel Red Snail

    8
    2
    26
    Mar 6, 2017
    Female
    1:42 AM
    Crossbowman
    Brisbane, Australia. No lag or disconnections.
     
  14. drvyd
    Offline

    drvyd Blue Snail

    2
    1
    13
    Aug 23, 2020
    Female
    1:42 AM
    Beginner
    Connectivity issues over the past week, constant lagging (e.g. screen freezes, message box delayed), dc every 10 minutes
    Location: Melbourne
    ISP: Telstra
     
    • Friendly Friendly x 1
    • Useful Useful x 1
  15. isaacwong
    Offline

    isaacwong Blue Snail

    4
    0
    12
    Jul 29, 2021
    Female
    11:42 PM
    sandraaa
    Assassin
    27
    Country: Malaysia
    ISP: Maxis
    Client was working fine up until an hour ago when I tried to open up a second client, and it crashed after character selection. I tried restarting the first client (which was working fine before) and logged in again, and it crashed after character selection as well. Tried using a VPN, restarting my mac, none of it worked.
     
  16. Renzokuken
    Offline

    Renzokuken Slime

    21
    1
    25
    May 26, 2021
    Male
    TW, UK
    11:42 PM
    Renzokuken
    Dark Knight
    143
    Hogwarts
    Country: Taiwan.
    ISP: Chunghwa Telecom. Without any VPN usages.
    Problem: Noticeable lag.
    All contents in a map would stop for a few seconds (including moving mobs, picking up items, or using a skill) then be back to normal.
     
  17. Caxelrad
    Offline

    Caxelrad Snail

    1
    0
    10
    Jun 11, 2021
    Female
    11:42 AM
    Bubblies
    Bishop
    154
    Tavern
    For the past few days, I've had serious lag, which ends in a disconnect. I've disconnected at least 30 times in the past two days.
    I live in Atlanta, Georgia, USA
    I use Spectrum Internet.
     
    • Informative Informative x 1
  18. -ovv
    Offline

    -ovv Horntail

    2,291
    913
    500
    Feb 23, 2020
    Male
    8:42 AM
    -ovv
    Beginner
    200
    Honor
    Weird. I've been using Atlanta, Georgia for my VPN and haven't been disconnecting, but I have been getting periodic lag spikes during bossing.
     
  19. Nise
    Offline

    Nise Supervisor Staff Member Supervisor Game Moderator

    2,059
    693
    500
    Jul 5, 2017
    Male
    Korea
    12:42 AM
    NoraONE
    Corsair
    189
    Sweetdreams
    This seems to be more of a mac issue than a connectivity issue. Please try the solutions listed here:
    https://forum.maplelegends.com/index.php?threads/new-macos-installation-guide-faq.38764/
     
    • Like Like x 1
  20. Bfitchef
    Offline

    Bfitchef Mushmom

    58
    11
    65
    Jun 5, 2018
    Male
    11:42 AM
    CreatureNL
    Night Lord
    194
    Nani
    I ran PB this weekend and the server was lagging for me pretty bad no DC. BUT everytime im in HT atleast in one of the runs ill DC. The client just straight up crashes. East coast, xfinity can stay online without DC.
     
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