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Unable to connect to game server - After character selection

Discussion in 'General Discussion' started by Lesliel1, Sep 2, 2019.

  1. Lesliel1

    Lesliel1 Blue Snail

    Sep 2, 2019
    3:34 AM
    Hi All,

    Having issues with "Unable to connect to game server" error, upon character selection.

    I've tried the following...

    - Allowing through Firwalls + disabling Firewall
    - A different PC (using same netowork)
    - A different new account
    - Downloading the Patcher
    - Run as Admin
    - Change compatibility versions
    - Uninstall + Clean Install

    I've asked a friend to try login on my account through their PC and it worked.

    I suspect possibly something to do with my Network and the Server not liking each other somehow?

    Please any assistance would be great!

  2. cscpx

    cscpx Timer

    May 17, 2017
    Toronto, Canada
    11:34 AM
    Hey Lesliel1,

    Sorry you're having the issue. Try re-configuring your internet. Restarting your modem might help if it's network related.

    You can also try downloading a VPN or if you're currently using a VPN, disabling same.

    Get back to us here with updates :) If not, open up a ticket for Kim to take a look.

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