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Windows 8/8.1/10 Unable to open fullscreen + other possibly(?) related issue

Discussion in 'Technical Issues' started by Slay, Jan 17, 2021.

  1. Slay
    Offline

    Slay Snail

    1
    0
    10
    Jul 16, 2016
    Male
    Newfoundland, Canada
    10:23 AM
    Crossbowman
    Over the past few days, whenever I try to alt+enter into fullscreen, the game freezes and becomes unresponsive. Simarily, when I do somehow get past this, I have also been getting this error randomly while playing (see picture below), making the game freeze and become unresponsive. I have redownloaded the newest client and restarted my computer, and all that jazz, and still no luck. If anyone knows how I could fix this, please let me know! <3

    upload_2021-1-16_20-28-47.png
     
  2. Ferluci
    Offline

    Ferluci Zakum Retired Staff

    1,466
    441
    460
    Jul 27, 2017
    Male
    1:53 PM
    Ferluci
    Bishop
    186
    Hello,

    That error is most likely because of Puppet. It is a known bug and we have it on our list to get fixed but there is no ETA yet.
     

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