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Resolved Voting doesn't work

Discussion in 'Technical Issues' started by Emmirys, Mar 27, 2019.

  1. Mar 27, 2019 #1
    Emmirys
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    Emmirys Red Snail

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    Mar 25, 2019
    Female
    4:30 PM
    So I voted through the following steps:

    1. Login website
    2. Vote for cash
    3. Verification & pressed the vote button

    But when I logged into my account on MapleLegends, I didn't receive any NX cash.
    So I logged out of the server, and I retried voting by using a different browser, but it still didn't work. In addition, when I check GTOP, it said that I had already voted therefore I couldn't not vote again.    ​
     
    Emmirys, Mar 27, 2019 Bookmark
    Emmirys, Mar 27, 2019
    #1
  2. Mar 27, 2019 #2
    Precel
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    Precel Zakum Retired Staff

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    Nov 13, 2018
    Male
    7:30 PM
    Precel
    Priest
    100
    Spirit
    Hi Emmirys,

    Could you try different browser/network for me? Also, turn off any ad blocks and allow pop up.

    If those don't work, I recommend contacting gtop, since gtop takes care of voting.

    Let me know how it goes.
     
    Precel, Mar 27, 2019 Bookmark
    Precel, Mar 27, 2019
    #2
  3. Mar 27, 2019 #3
    OP
    OP
    Emmirys
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    Emmirys Red Snail

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    0
    15
    Mar 25, 2019
    Female
    4:30 PM
    I honestly don't know what the problem is, I'm assuming its on GTOP's end, but I received my NX cash.
    I think that when you first vote, GTOP either has a longer process time or something so it doesn't come in as quickly, however, once you receive it, for the following votes thereafter, there are no issues.

    Sorry for the inconvenience~    ​
     
    Emmirys, Mar 27, 2019 Bookmark
    Emmirys, Mar 27, 2019
    #3
    • Agree Agree x 1

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