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Windows 8/8.1/10 We are unable to connect to maplelegends. Please check the MapleLegends homepage for ongoing server

Discussion in 'Technical Issues' started by Shrek, Jul 19, 2017.

  1. Shrek
    Offline

    Shrek Capt. Latanica

    314
    145
    273
    Mar 30, 2015
    New Yawwwkkkkkk
    4:11 PM
    NurseJoy
    I just logged in 5min after the server came up with 2 clients, I suddenly dc'd & now it's telling me "We are unable to connect to maplelegends. Please check the MapleLegends homepage for ongoing server checks and updates."
    People are even online, so I know its not the server.
    I have the correct client installed, and I've even tried reinstalling the game.
    Any advice?
    I've never had a problem with my security with this game, and I'm running as admin.

    Thanks.
     
  2. Poofcakes
    Offline

    Poofcakes Pizzatarian Retired Staff

    1,194
    2,267
    492
    May 8, 2015
    Female
    The Netherlands
    10:11 PM
    What worked for me and a couple other people is turning our firewall on/off (depends on what it's on currently). Could you try that and let us know if it changed anything?
     
    • Useful Useful x 1
  3. OP
    OP
    Shrek
    Offline

    Shrek Capt. Latanica

    314
    145
    273
    Mar 30, 2015
    New Yawwwkkkkkk
    4:11 PM
    NurseJoy
    I just turned off my firewall and it worked~!
    I'll post results after I put it back on.
    Thanks!
     
    • Like Like x 1
  4. OP
    OP
    Shrek
    Offline

    Shrek Capt. Latanica

    314
    145
    273
    Mar 30, 2015
    New Yawwwkkkkkk
    4:11 PM
    NurseJoy
    Works fine, I can confirm this works.
    Thanks!
     
    • Like Like x 1
  5. OP
    OP
    Shrek
    Offline

    Shrek Capt. Latanica

    314
    145
    273
    Mar 30, 2015
    New Yawwwkkkkkk
    4:11 PM
    NurseJoy
    Error is back..
     
  6. OP
    OP
    Shrek
    Offline

    Shrek Capt. Latanica

    314
    145
    273
    Mar 30, 2015
    New Yawwwkkkkkk
    4:11 PM
    NurseJoy
    So, I went on this morning, opened both clients, I eventually DC'd, and now I'm getting the same problem again..
     
  7. BearChubs
    Offline

    BearChubs Red Snail

    7
    0
    0
    Jul 5, 2017
    Male
    4:11 AM
    BearChub
    Bowman
    22
    I am having the same problem...
     
  8. iLovKimberly
    Offline

    iLovKimberly Headless Horseman

    804
    398
    372
    Feb 23, 2017
    Male
    Malaysia
    4:11 AM
    Tsukishima/ItamiYouji
    Islander, Bishop
    Halcyon
    Encountered this common error
    Error.PNG

    I did
    1) dns flush
    dns flush.PNG

    2) turning window firewall on/off
    firewall.PNG
    and 3) reinstalled the game.

    and the error is still here.

    Thank you for your help, please point out other methods which I might have missed out. <3
     
  9. Dany0234
    Offline

    Dany0234 Mano

    10
    0
    1
    Jun 14, 2017
    Male
    11:11 PM
    SouthPark
    Assassin
    55
    Im having the same problem and nothing helps.... cant play

    BTW im running windows 7
     
  10. Poofcakes
    Offline

    Poofcakes Pizzatarian Retired Staff

    1,194
    2,267
    492
    May 8, 2015
    Female
    The Netherlands
    10:11 PM
    Hi, I'd like to say here that currently the only known "fix" to this is playing on another PC. I'm also experiencing this, literally cannot get into the game at all. We're looking into why this is happening. Sorry that we can't do more for you at this moment.
     
  11. rinnedev
    Offline

    rinnedev Horny Mushroom

    49
    21
    51
    Jun 3, 2017
    Male
    3:11 PM
    RlNNEGAN
    Assassin
    Poof and I were able figure it out a solution(hopefully) on Windows.

    1. Open up command prompt as administrator
    2. Enter the command "netsh int tcp set global ecncapability=disabled"
    You should get a "Ok." message like so:
    [​IMG]
    3. Try to log in.

    You can use "netsh interface tcp show global" to verify that ECN Capability is disabled.
     
    • Great Work Great Work x 2
  12. BearChubs
    Offline

    BearChubs Red Snail

    7
    0
    0
    Jul 5, 2017
    Male
    4:11 AM
    BearChub
    Bowman
    22
    i tried the method rinnedev showed. doesnt work still showing the same thing.
     
  13. Poofcakes
    Offline

    Poofcakes Pizzatarian Retired Staff

    1,194
    2,267
    492
    May 8, 2015
    Female
    The Netherlands
    10:11 PM
    Try launching the client a couple times? For me it works sometimes and sometimes not.
     
  14. BearChubs
    Offline

    BearChubs Red Snail

    7
    0
    0
    Jul 5, 2017
    Male
    4:11 AM
    BearChub
    Bowman
    22
    ive been trying on and off since 8 am SEA time havent gotten in once...
     
  15. Poofcakes
    Offline

    Poofcakes Pizzatarian Retired Staff

    1,194
    2,267
    492
    May 8, 2015
    Female
    The Netherlands
    10:11 PM
    I mean after doing what rinnedevrinnedev posted.
     
  16. BearChubs
    Offline

    BearChubs Red Snail

    7
    0
    0
    Jul 5, 2017
    Male
    4:11 AM
    BearChub
    Bowman
    22
  17. BearChubs
    Offline

    BearChubs Red Snail

    7
    0
    0
    Jul 5, 2017
    Male
    4:11 AM
    BearChub
    Bowman
    22
    i've tried opening the client 20 times so far. Should i keep trying?
     
  18. rinnedev
    Offline

    rinnedev Horny Mushroom

    49
    21
    51
    Jun 3, 2017
    Male
    3:11 PM
    RlNNEGAN
    Assassin
    Can you enter "netsh interface tcp show global" into the command prompt and take a screenshot of the output?
     
  19. BearChubs
    Offline

    BearChubs Red Snail

    7
    0
    0
    Jul 5, 2017
    Male
    4:11 AM
    BearChub
    Bowman
    22
    this?
     

    Attached Files:

  20. kissMagE
    Offline

    kissMagE Selkie Jr.

    224
    19
    211
    May 28, 2017
    Female
    4:11 AM
    JoeL
    Beginner
    Same here , tried all the methods showed and still unable to connect the game . :(
     

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