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Medium Crashing to desktop

Discussion in 'Report Bugs' started by Subterlabor, Apr 9, 2024.

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  1. Apr 9, 2024 #1
    Subterlabor
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    Subterlabor Headless Horseman

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    Mar 13, 2023
    6:19 PM
    SweatLord
    Bowmaster
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    Toilet
    Description of the bug: Constant random client crashing
    What is supposed to happen?: Not crash
    Where did you find and/or notice this bug?: Anywhere, especially in Horntail
    A step-by-step guide to re-producing this bug (optional): Play game, leave clients online and let the game cook
    Extra information (optional):

    Edit: I'm updating this thread with all crash reports from runners+myself just for organization+documenting. I will note any specific information pertaining to each crash.

    Game crashes to desktop, fresh install of Win 10, fresh install of game. 7-8 clients open, no error code game just shuts off. Using single client makes no difference, computer is high spec entirely capable of running multiple clients.

    Almost entirety of buddy list+guild HT runners are affected, not an isolated issue. HT Preheads are 50/50 chance for someone to crash, if I try full screen 80% chance I crash.

    Fullscreen mode on Alienware AW4323DWF Ultrawide monitor completely unplayable, ticking time bomb for crashing.

    Crash Log showed this


    [1.23.0 Win] - [2024-04-08 17:53:36]
    Exception code: C0000005
    Exception address: 7071CCC6
    Base: 70700000

    Call stack:
    7071CC40
    00DEAFC8
    00000000
    00000000
    00001A8C
    00000000
    7071CCC6
    75D13271 (ws2_32.dll)
    00827B0E
    008265E4
    008236E2
    0087CABF
    755BFCC9 (KERNEL32.DLL)
    76EC7C5E (ntdll.dll)
    76EC7C2E (ntdll.dll)
    --------------------------------------------------
     
    Last edited: Apr 10, 2024
    Subterlabor, Apr 9, 2024 Bookmark
    Subterlabor, Apr 9, 2024
    #1
  2. Apr 9, 2024 #2
    Kirisame
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    Kirisame Selkie Jr.

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    Jul 5, 2018
    8:19 AM
    Peke
    Night Lord
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    Pigu
    In my case, there's a higher chance to crash after finished 1 HT run.
    So I have to relog and give up HT buff in the 2nd run.
     
    Kirisame, Apr 9, 2024 Bookmark
    Kirisame, Apr 9, 2024
    #2
    • Agree Agree x 1
  3. Apr 9, 2024 #3
    OP
    OP
    Subterlabor
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    Subterlabor Headless Horseman

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    6:19 PM
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    Cash shop is a dangerous game, i dont even try
     
    Subterlabor, Apr 9, 2024 Bookmark
    Subterlabor, Apr 9, 2024
    #3
  4. Apr 9, 2024 #4
    OP
    OP
    Subterlabor
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    Subterlabor Headless Horseman

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    Mar 13, 2023
    6:19 PM
    SweatLord
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    Crashed in cwkpq this time, moving from map 1 to map 2. This is on another fresh install vs the previous crash.


    [1.23.0 Win] - [2024-04-08 23:42:36]
    Exception code: C0000005
    Exception address: 75C08D4A
    Base: 639E0000

    Call stack:
    2CF31C70
    0A05A000
    00000000
    00000001
    0019E0AC
    0A05A004
    75C08D4A (msvcrt.dll)
    50803A9E (NAMESPACE.DLL)
    5080EBBE (NAMESPACE.DLL)
    5080834D (NAMESPACE.DLL)
    5080293E (NAMESPACE.DLL)
    5080715E (NAMESPACE.DLL)
    508028BE (NAMESPACE.DLL)
    5080ED0D (NAMESPACE.DLL)
    5080834D (NAMESPACE.DLL)
    5080293E (NAMESPACE.DLL)
    508082B5 (NAMESPACE.DLL)
    50801DDD (NAMESPACE.DLL)
    5080715E (NAMESPACE.DLL)
    508028BE (NAMESPACE.DLL)
    5100386B (RESMAN.DLL)
    00404A56
    0045B04B
    005A7A16
    004E6622
    004E6025
     
    Subterlabor, Apr 9, 2024 Bookmark
    Subterlabor, Apr 9, 2024
    #4
  5. Apr 10, 2024 #5
    OP
    OP
    Subterlabor
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    Subterlabor Headless Horseman

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    Mar 13, 2023
    6:19 PM
    SweatLord
    Bowmaster
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    Crashed at Dragons peak waiting to start Horntail run.



    [1.23.0 Win] - [2024-04-09 18:55:27]
    Exception code: C0000005
    Exception address: 5F11CCC6
    Base: 5F100000

    Call stack:
    5F11CC40
    169321B0
    00000000
    00000000
    000004E0
    00000000
    5F11CCC6
    77553271 (ws2_32.dll)
    00827B0E
    008265E4
    008236E2
    0087CABF
    7645FCC9 (KERNEL32.DLL)
    77CD7C5E (ntdll.dll)
    77CD7C2E (ntdll.dll)
     
    Subterlabor, Apr 10, 2024 Bookmark
    Subterlabor, Apr 10, 2024
    #5
  6. Apr 10, 2024 #6
    OP
    OP
    Subterlabor
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    Subterlabor Headless Horseman

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    Mar 13, 2023
    6:19 PM
    SweatLord
    Bowmaster
    185
    Toilet
    Deleted this crash log bc runner cant confirm it was the specific crash during HT, but he did get this for both crashes during the runs.

    [​IMG]
     
    Last edited: Apr 10, 2024
    Subterlabor, Apr 10, 2024 Bookmark
    Subterlabor, Apr 10, 2024
    #6
  7. Apr 10, 2024 #7
    OP
    OP
    Subterlabor
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    Subterlabor Headless Horseman

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    Mar 13, 2023
    6:19 PM
    SweatLord
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    Runner crashed again in run 2 on right head, aswell as different runner on left side during legs stage.
     
    Last edited: Apr 10, 2024
    Subterlabor, Apr 10, 2024 Bookmark
    Subterlabor, Apr 10, 2024
    #7
  8. Apr 11, 2024 #8
    OP
    OP
    Subterlabor
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    Subterlabor Headless Horseman

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    6:19 PM
    SweatLord
    Bowmaster
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    Sed Target in 6 man HT crashed run 1, no crash log. I crashed in cwkpq again. Another failed run for to this. That's 3/6 Cwkpq's failed from crashing now.
    [​IMG]

    [​IMG]




    [1.23.0 Win] - [2024-04-10 22:58:50]
    Exception code: C0000005
    Exception address: 00000000
    Base: 70810000

    Call stack:
    C00614A4
    178DD14C
    00000000
    708468F0
    0097BC68
    0019ED40
    70823CED
    7081DA78
    7082295A
    70822C3F
    007CC0BE
    007C01EF
    008305BB
    004EB98C
    00827A5A
    008265E4
    008236E2
    0087CABF
    75C0FCC9 (KERNEL32.DLL)
    775C7C5E (ntdll.dll)
    775C7C2E (ntdll.dll)
    --------------------------------------------------
     
    Last edited: Apr 11, 2024
    Subterlabor, Apr 11, 2024 Bookmark
    Subterlabor, Apr 11, 2024
    #8
  9. Apr 11, 2024 #9
    OP
    OP
    Subterlabor
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    Subterlabor Headless Horseman

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    Mar 13, 2023
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    SweatLord
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    185
    Toilet
    [​IMG]
     
    Subterlabor, Apr 11, 2024 Bookmark
    Subterlabor, Apr 11, 2024
    #9
  10. Apr 16, 2024 #10
    OmbReanrd
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    OmbReanrd Master Chronos

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    8:19 PM
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    Pretty sure that sed d/c was cause of a connection dropout as they poofed off the vc at the same time
     
    OmbReanrd, Apr 16, 2024 Bookmark
    OmbReanrd, Apr 16, 2024
    #10
  11. Apr 16, 2024 #11
    OP
    OP
    Subterlabor
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    Subterlabor Headless Horseman

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    Unsure, possible
     
    Subterlabor, Apr 16, 2024 Bookmark
    Subterlabor, Apr 16, 2024
    #11
  12. Apr 16, 2024 #12
    -ovv
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    -ovv Horntail

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    -ovv
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    Run ping tests as you're playing.
    Command Prompt
    ping -t 8.8.8.8

    I found that Windows tends to be somewhat unstable after every restart - happens consistently after every Windows update. My ping test fails for a split second and then resumes normally. Not noticeable when browsing normally, but it is enough to boot me off all of my clients simultaneously with no error message.
     
    Last edited: Apr 16, 2024
    -ovv, Apr 16, 2024 Bookmark
    -ovv, Apr 16, 2024
    #12
    • Great Work Great Work x 1
  13. Apr 16, 2024 #13
    OP
    OP
    Subterlabor
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    Subterlabor Headless Horseman

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    I was asking some friends how to do this so I could see if internet is temporarily shitting the bed as you mentioned but nobody knew how, ty!
     
    Subterlabor, Apr 16, 2024 Bookmark
    Subterlabor, Apr 16, 2024
    #13
  14. Apr 17, 2024 #14
    -ovv
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    -ovv Horntail

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    upload_2024-4-16_17-11-14.png

    If you get any interruptions, you'll see the "Request timed out. General failure." response.
     
    -ovv, Apr 17, 2024 Bookmark
    -ovv, Apr 17, 2024
    #14
    • Like Like x 1
  15. Apr 17, 2024 #15
    OP
    OP
    Subterlabor
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    Subterlabor Headless Horseman

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    Even if its my internet itd be a relief bc atleast then I have an answer, something I can yell at internet company to fix
     
    Subterlabor, Apr 17, 2024 Bookmark
    Subterlabor, Apr 17, 2024
    #15
  16. May 2, 2024 #16
    Kirisame
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    Kirisame Selkie Jr.

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    1st run HT went smoothly, didn't go cash shop in between.
    2nd run crashed when only 2 hands left.

    I'm not sure if this is the initial crash log, or the logs after crashed.
    (I turned off VPN after crashed)

    Code:
    [1.23.0 Win] - [2024-04-30 23:04:05]
Exception code: C0000005
Exception address: 00000000
Base: 65730000

Call stack:
74FDD940
00010000
020007D0
00000001
00000000
00000000
750070B3 ()
75006848 ()
74F8DA17 (DNSAPI.dll)
74F7324D (DNSAPI.dll)
74F731EE (DNSAPI.dll)
77812BB6 (ntdll.dll)
777EDDC2 (ntdll.dll)
777F18C3 (ntdll.dll)
777F1A31 (ntdll.dll)
777F22D5 (ntdll.dll)
777EE2F2 (ntdll.dll)
777EEB9E (ntdll.dll)
777EF9A9 (ntdll.dll)
777EFA95 (ntdll.dll)
777ECC7B (ntdll.dll)
73CE0AEB (MSWSOCK.DLL)
73CBB160 (MSWSOCK.DLL)
73CD20E9 (MSWSOCK.DLL)
777255BB (ws2_32.dll)
--------------------------------------------------

[1.23.0 Win] - [2024-04-30 23:04:05]
Exception code: C0000005
Exception address: 6574CD73
Base: 65730000

Call stack:
6574CD10
00DE41A8
00000000
00000000
000004CC
00000000
6574CD73
77735792 (ws2_32.dll)
00473D65
00473C95
00473B46
00826C5E
008262B5
00823687
0087CABF
771DFCC9 (KERNEL32.DLL)
77807CBE (ntdll.dll)
77807C8E (ntdll.dll)
--------------------------------------------------

[1.23.0 Win] - [2024-04-30 23:04:37]
Exception code: C0000005
Exception address: 00000000
Base: 65730000

Call stack:
74FDD940
00010000
020007D0
00000001
00000000
00000000
750070B3 ()
75006848 ()
74F8DA17 (DNSAPI.dll)
74F7324D (DNSAPI.dll)
74F731EE (DNSAPI.dll)
77812BB6 (ntdll.dll)
777EDDC2 (ntdll.dll)
777F18C3 (ntdll.dll)
777F1A31 (ntdll.dll)
777F22D5 (ntdll.dll)
777EE2F2 (ntdll.dll)
777EEB9E (ntdll.dll)
777EF9A9 (ntdll.dll)
777EFA95 (ntdll.dll)
777ECC7B (ntdll.dll)
73CE0AEB (MSWSOCK.DLL)
73CBB160 (MSWSOCK.DLL)
73CD20E9 (MSWSOCK.DLL)
777255BB (ws2_32.dll)
--------------------------------------------------

[1.23.0 Win] - [2024-04-30 23:04:38]
Exception code: C0000005
Exception address: 6574CD73
Base: 65730000

Call stack:
6574CD10
00C1FE28
00000000
00000000
00000438
00000000
6574CD73
77735792 (ws2_32.dll)
00473D65
00473C95
00473B46
00826C5E
008262B5
00823687
0087CABF
771DFCC9 (KERNEL32.DLL)
77807CBE (ntdll.dll)
77807C8E (ntdll.dll)
--------------------------------------------------
     
    Last edited: May 2, 2024
    Kirisame, May 2, 2024 Bookmark
    Kirisame, May 2, 2024
    #16
  17. May 2, 2024 #17
    TennGohan
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    TennGohan Mushmom

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    8:19 PM
    i've crashed twice in the last month at ht, never crashed before for years fyi
     
    TennGohan, May 2, 2024 Bookmark
    TennGohan, May 2, 2024
    #17
  18. May 2, 2024 #18
    OP
    OP
    Subterlabor
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    Subterlabor Headless Horseman

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    Oh sorry guys I never updated this. I'm that evil poster that doesnt post a solution then the thread goes dead gg.

    To fix the crashing 2 things were done, we're unsure which one did it, but it solved all HT crashing for me and a friend who was basically 90% crash rate run 2 if cash shopped HT buff, and 50% crash rate on regular relog.

    I found a necro post abour DreamMs which had this as a fix

    Step 1

    https://www.tenforums.com/tutorials/132050-change-system-locale-windows-10-a.html

    Step 2

    Change compatibility mode to windows 7
     
    Subterlabor, May 2, 2024 Bookmark
    Subterlabor, May 2, 2024
    #18
    • Informative Informative x 1
  19. May 3, 2024 at 8:04 PM #19
    DrChuchu
    Online

    DrChuchu Balance Team Staff Member Balance Team

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    8:19 PM
    DrPikachu
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    I'm curious, what did you change your system locale to?
     
    DrChuchu, May 3, 2024 at 8:04 PM Bookmark
    DrChuchu, May 3, 2024 at 8:04 PM
    #19
  20. May 3, 2024 at 11:53 PM #20
    OP
    OP
    Subterlabor
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    Subterlabor Headless Horseman

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    6:19 PM
    SweatLord
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    I'd have to check but I believe English Uk
     
    Subterlabor, May 3, 2024 at 11:53 PM Bookmark
    Subterlabor, May 3, 2024 at 11:53 PM
    #20
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