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Resolved Voting Errors.

Discussion in 'Technical Issues' started by fatgirl, Dec 30, 2018.

  1. Dec 30, 2018 #1
    fatgirl
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    fatgirl Mano

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    Oct 18, 2018
    Female
    5:25 PM
    JieJieN
    I/L Mage
    79
    Colors
    Hi,

    Good day to you.

    I have been experiencing some voting issues for days. Gto keep on stating that i had voted for the day but I didn’t. Attached is the screenshot of the error I received. Hoping to get a reply from you all asap. Thanks for your help.


    FCD28779-4107-4708-B67E-52CAEDDBA06E.png IMG_1603.jpg
     
    Last edited: Dec 30, 2018
    fatgirl, Dec 30, 2018 Bookmark
    fatgirl, Dec 30, 2018
    #1
  2. Dec 30, 2018 #2
    Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Sep 9, 2014
    The Netherlands
    11:25 AM
    Moderator Post
    I have send another ticket to GTOP due to increase of complaints. Unfortunately this is GTOP rejecting your vote which we have zero control on.
     
    Kimmy, Dec 30, 2018 Bookmark
    Kimmy, Dec 30, 2018
    #2
  3. Dec 31, 2018 #3
    Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    11:25 AM
    Kimmy, Dec 31, 2018 Bookmark
    Kimmy, Dec 31, 2018
    #3
  4. Dec 31, 2018 #4
    OP
    OP
    fatgirl
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    fatgirl Mano

    11
    0
    12
    Oct 18, 2018
    Female
    5:25 PM
    JieJieN
    I/L Mage
    79
    Colors
    Hi Kimmy,

    Good afternoon to you.

    Apology for my late reply as I just logged in to my account.

    Thank you for your prompt response and support.

    With regards to my issue, I tried votting just now and my vote went through. I guess my issue has been resolved for now?

    However, allow me to monitor these few days to check whether my issue has been completely resolve or not. If I still have issue with the voting system, I will notify you with the required information for your action.

    Meanwhile, I wish you happy new year. Hope Y2019 will be a great year for you!

    Cheers :)
     
    fatgirl, Dec 31, 2018 Bookmark
    fatgirl, Dec 31, 2018
    #4
  5. Dec 31, 2018 #5
    Siao
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    Siao Headless Horseman Retired Staff

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    Jul 15, 2017
    Female
    5:25 PM
    Great to hear this. Will be closing this thread first. Hopefully no more voting issue for you :) happy new year to you too!
     
    Siao, Dec 31, 2018 Bookmark
    Siao, Dec 31, 2018
    #5

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