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Windows 8/8.1/10 Can´t start Maplelegends due to error

Discussion in 'Technical Issues' started by Mayrose, Jul 6, 2016.

  1. Jul 6, 2016 #1
    Mayrose
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    Mayrose Orange Mushroom

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    I get the following error:

    Failed in finding proper screen mode for gr2d

    The options I have tried:

    -Using any compatability mode
    -Lauching it multiple times
    -Lauching setup.exe (Got the error that I need to upgrade to 8.1+ directx, while I have 12, the latest one)

    My specs are:
    Windows 10
    Intel(R) HD graphics 5500

    I just bought this laptop, so no previous succesfull launches of Maplelegends.
    If any other information is required I can provide it.
     
    Mayrose, Jul 6, 2016 Bookmark
    Mayrose, Jul 6, 2016
    #1
  2. Jul 6, 2016 #2
    Poofcakes
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    Poofcakes Pizzatarian Retired Staff

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    I believe other solutions for people have been:
    - Reinstalling the game
    - Minimizing all your windows and then starting the client couple times
    - Updating your graphics driver
    - Changing monitor resolution
     
    Poofcakes, Jul 6, 2016 Bookmark
    Poofcakes, Jul 6, 2016
    #2
  3. Jul 6, 2016 #3
    OP
    OP
    Mayrose
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    Mayrose Orange Mushroom

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    Tried all of these options.

    Re-installed the game twice
    Tried starting up the client around 20-30 times while everything is minimalized
    My graphics driver has no available updates (Would be strange, its a new laptop)
    Changing monitor resolutions also got no result
     
    Mayrose, Jul 6, 2016 Bookmark
    Mayrose, Jul 6, 2016
    #3
  4. Jul 7, 2016 #4
    Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Do you run the game as Windows 98/me compatibility? When I am on Windows 8/10 it only runs successful that way.
     
    Kimmy, Jul 7, 2016 Bookmark
    Kimmy, Jul 7, 2016
    #4
  5. Jul 7, 2016 #5
    OP
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    Mayrose
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    Mayrose Orange Mushroom

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    I tried to run the game with all possible compatibilities. Nothing seems to work.
     
    Mayrose, Jul 7, 2016 Bookmark
    Mayrose, Jul 7, 2016
    #5
  6. Jul 8, 2016 #6
    Latte
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    Latte Headless Horseman Retired Staff

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    Out of curiosity do you have an external monitor connected to your laptop?
     
    Latte, Jul 8, 2016 Bookmark
    Latte, Jul 8, 2016
    #6
  7. Jul 9, 2016 #7
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    Mayrose
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    Mayrose Orange Mushroom

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    No, it's just the screen of my laptop. ):
     
    Mayrose, Jul 9, 2016 Bookmark
    Mayrose, Jul 9, 2016
    #7
  8. Mar 31, 2017 #8
    OP
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    Mayrose
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    Mayrose Orange Mushroom

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    So it's been a while since I've made this thread and I guess I had given up to find the solution for my new laptop (and just played on my old one) for a while until recently. I found something that fixed the problem for me and thought it would be nice to share it on the forum anyways for people that might need a solution in the future.

    I found that my laptop had 128 MB Dedicated Video RAM while MapleStory requires 256 Dedicated Video RAM. I found this video about how to increase Dedicated Video RAM on your pc or laptop: https://www.youtube.com/watch?v=4BfYgB0Arok
    Increasing my Dedicated Video RAM seemed to do the job for me. Also note that 'IncreaseFixedSegment' part is capital sensitive.
     
    Mayrose, Mar 31, 2017 Bookmark
    Mayrose, Mar 31, 2017
    #8

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