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Windows 8/8.1/10 Cannot Vote

Discussion in 'Technical Issues' started by eljo, Feb 18, 2021.

  1. eljo
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    eljo Red Snail

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    6:49 AM
    eljo
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    Hi all,

    I have been trying to vote for the past few days on GTOP and have taken advice from the various threads created before this.
    I have tried:
    1) Clearing my cache/cookies
    2) Downloading at least 5 different browsers
    3) Turning my internet connection on and off

    However, I still am unable to vote, and I keep getting the 'you have already voted' message on GTOP.

    Need help!!
     
  2. Voxtagrams
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    Voxtagrams Headless Horseman

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    Jun 13, 2020
    3:49 PM
    Are you turning on airplane mode on mobile or is this your modem/router?

    If its a modem/router it doesn't work that way.

    If its mobile, how long do you wait when you turn on airplane mode then off, you're probably turning it back on and attempting to vote too fast.
     
  3. OP
    OP
    eljo
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    eljo Red Snail

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    eljo
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    I've tried doing it on both mobile and desktop. I've turned airplane mode on for about 30 seconds.

    It's my first time ever voting on this account so I don't quite get why this is happening.
     
    • Informative Informative x 1
  4. Nightz
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    Nightz Supervisor Staff Member Supervisor Game Moderator

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    Nightz
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    Moderator Post
    Could you try the following? I posted this in Discord yesterday and it has already helped multiple people I had previously shared this with.

    So here's a screen recording of how I vote on multiple accounts. I quickly edited the usernames out on my phone so excuse the ugly looks.

    I am using the Firefox browser on my phone and able to vote like this every single day

    https://streamable.com/lw4l5c

    Sometimes it will say I already voted but I'll just repeat the process and it'll work.

    This is no guarantee it works like this for everyone though.

    To clarify how this works, I vote using direct links to my vote page which bypasses the need to login. This was explained in a previous announcement as following:

    A few things to note are:
    • I am using Firefox
    • Make sure your WiFi is turned off before trying this
    • Give it some time when your in airplane mode
    • When it says "You've already voted" please try again as shown in the video, I believe the 3rd vote or so I also get that message.
    I understand that this is not a method that will work 100% of the time or at all for everyone just because it works for me.
     
    • Great Work Great Work x 1
  5. Nightz
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    Nightz Supervisor Staff Member Supervisor Game Moderator

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    That's a shame! from what I've seen you can contact GTOP (should have some contact information on their website) but I have never seen people actually get their issue solved.
     
    • Agree Agree x 1
  6. Voxtagrams
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    Voxtagrams Headless Horseman

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    Just to clarify you both are using Mobile DATA right, not connected to your home modem/router?
     
    • Informative Informative x 1
  7. Nightz
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    Nightz Supervisor Staff Member Supervisor Game Moderator

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    I certainly am, this is actually a must if you want to be able to vote on multiple accounts.
     
    • Useful Useful x 1
  8. OP
    OP
    eljo
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    eljo Red Snail

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    Yes, I'm on mobile data.
     
    • Informative Informative x 1
  9. OP
    OP
    eljo
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    eljo Red Snail

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    upload_2021-2-18_18-29-44.png

    I get the 'you have already voted' message even though I've never voted before.
     
    • Useful Useful x 1
  10. Nightz
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    Nightz Supervisor Staff Member Supervisor Game Moderator

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    That's odd, never seen that one before. just to clarify this account does have a character created on it being at least lvl 1?
     
    • Agree Agree x 1
  11. OP
    OP
    eljo
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    eljo Red Snail

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    Yup, I'm currently level 16.
     
    • Like Like x 2
  12. Nightz
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    Nightz Supervisor Staff Member Supervisor Game Moderator

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    Well the only thing other thing I can suggest is trying to establish a different connection to vote from. perhaps a different device.
     
    • Agree Agree x 1
  13. Voxtagrams
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    Voxtagrams Headless Horseman

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    • Great Work Great Work x 1
  14. jesscapades
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    jesscapades Pac Pinky

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