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Other Client crash in PB

Discussion in 'Technical Issues' started by bleezy, Aug 26, 2023.

  1. bleezy
    Offline

    bleezy Red Snail

    9
    1
    16
    May 9, 2021
    Male
    10:13 PM
    Windows 11
    Ran my first PB last week, crashed in phase 4 of statues. Don't have the logs but here is the screenshot of the error from that run.

    The screen turned black for a bit before closing. This error message followed the crash.

    [​IMG]

    This week was attempt #2 and crashed in phase 5 of statues. Same thing as last week - screen turned black for a bit before closing. Here is the error message.

    [​IMG]

    Here is the crash log.

    --------------------------------------------------

    [T-1.18.1] - [2023-08-25 15:26:04]
    Exception code: C0000005
    Exception address: 00402B52
    Base: 69A40000

    Call stack:
    00402B52
    00823C92
    77596136 (ntdll.dll)
    77566ACE (ntdll.dll)
    7757E22D (ntdll.dll)
    7757DE95 (ntdll.dll)
    76897833 (KERNEL32.DLL)
    0087C6F1
    76887D59 (KERNEL32.DLL)
    7758B79B (ntdll.dll)
    7758B71F (ntdll.dll)
    --------------------------------------------------

    [T-1.18.1] - [2023-08-25 15:26:43]
    Exception code: C0000005
    Exception address: 00402B52
    Base: 69A40000

    Call stack:
    00402B52
    00823C92
    77596136 (ntdll.dll)
    77566ACE (ntdll.dll)
    7757E22D (ntdll.dll)
    7757DE95 (ntdll.dll)
    76897833 (KERNEL32.DLL)
    0087C6F1
    76887D59 (KERNEL32.DLL)
    7758B79B (ntdll.dll)
    7758B71F (ntdll.dll)
    --------------------------------------------------
     
  2. xextaonline
    Offline

    xextaonline Slime

    22
    0
    19
    Jan 11, 2024
    Male
    8:13 AM
    Verothe
    Thief
    any news? i am crushing with similar error:

    [1.22.0 Win] - [2024-01-16 23:03:27]
    Exception code: C0000005
    Exception address: 7AF5CC96
    Base: 7AF40000

    Call stack:
    7AF5CC10
    122EC7B0
    00000000
    00000000
    000005E8
    00000000
    7AF5CC96
    77062891 (ws2_32.dll)
    00827B0E
    008265E4
    008236E2
    0087CABF
    76D97BA9 (KERNEL32.DLL)
    7785BD2B (ntdll.dll)
    7785BCAF (ntdll.dll)


    https://forum.maplelegends.com/inde...nd-crash-at-random-periods.52639/#post-360363
     
  3. OP
    OP
    bleezy
    Offline

    bleezy Red Snail

    9
    1
    16
    May 9, 2021
    Male
    10:13 PM
    Hey, sorry just saw your message. Hopefully you resolved it by now but in case you haven't, I'll share what worked for me.
    It is very cliche but the only answer I've found is a fresh install of Windows (your mileage may vary).

    I freshly installed both Windows 10 and 11 multiple times, but I kept experiencing the crash even after the first few installs. Here's what I did the first few times.
    After installing Windows, I would "Check for Updates" in the operating system to ensure I have all the necessary drivers, get whatever driver/updates I need for my GPU, and then installed ML.
    Then I would install Valorant because that's the other game I play, and then I would also change system locale to Korean because I liked to type/read Korean in ML.

    After realizing this hasn't been working, I realized I probably should remove any unnecessary steps after the Windows installation. I also looked at crash logs and issues in our neighbor private servers' forums and saw what problems they were causing and how they resolved it.

    Long story short, what worked for me are the following:
    - fresh install of Windows 10, do the required/necessary updates for Windows and GPU
    - install ML
    - leave system locale as the default (don't change because this allegedly caused some crashes in other servers)
    - start task manager and remove/end all "Runtime broker" listed in there (this is a suggestion someone told me about, not sure if it actually helps but I still do it before PB)
     

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