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Windows 8/8.1/10 Client Crashes without error message in Zakum twice

Discussion in 'Technical Issues' started by Spacetable, Nov 14, 2023.

  1. Nov 14, 2023 #1
    Spacetable
    Offline

    Spacetable Blue Snail

    2
    0
    17
    Aug 12, 2020
    Male
    7:29 AM
    Paladin
    Hello,

    I've been having client crashes since the latest patch that just close it down without any error message. The past two days it has happened while doing Zakum. Windows Defender doesn't have any action registered in the logs and I can start up the client just fine again afterwards.

    Is this a known problem? Could somebody please tell me if I'm doing something wrong.

    This is the crash log from today: Sadly; I don't have the one from yesterday because I tried a clean re-install after the crash.


    [1.20.0 Win] - [2023-11-14 21:36:24]
    Exception code: C0000005
    Exception address: 7B58CC26
    Base: 7B570000

    Call stack:
    7B58CBA0
    02C304E0
    00000000
    00000000
    000004BC
    00000000
    7B58CC26
    77163271 (ws2_32.dll)
    00827B0E
    008265E4
    008236E2
    0087CABF
    75CCFCC9 (KERNEL32.DLL)
    77667C6E (ntdll.dll)
    77667C3E (ntdll.dll)
     
    Spacetable, Nov 14, 2023 Bookmark
    Spacetable, Nov 14, 2023
    #1
  2. Nov 15, 2023 #2
    UnknownCode
    Offline

    UnknownCode Nightshadow

    677
    229
    350
    Jun 6, 2021
    California
    10:29 PM
    Islander, Bishop, Bandit
    0
    Speenies
    Sometimes event NX can cause crashes in Zakum/other bosses.

    Just take off NX/pets when you enter the map where Zakum spawns.
     
    UnknownCode, Nov 15, 2023 Bookmark
    UnknownCode, Nov 15, 2023
    #2
  3. Nov 15, 2023 #3
    OP
    OP
    Spacetable
    Offline

    Spacetable Blue Snail

    2
    0
    17
    Aug 12, 2020
    Male
    7:29 AM
    Paladin
    I don't have any event NX on. Also; the crashes has both happened sometime in the arms phase after 5-6mins of doing Zak.
     
    Spacetable, Nov 15, 2023 Bookmark
    Spacetable, Nov 15, 2023
    #3
  4. Nov 15, 2023 #4
    brunandes
    Offline

    brunandes Windraider

    466
    38
    296
    Aug 29, 2021
    1:29 PM
    Omg this happened to me too yesterday! I thought something was wrong with my network and it was awfully coincidental both dcs happened at almost the exact same time during each run.
     
    brunandes, Nov 15, 2023 Bookmark
    brunandes, Nov 15, 2023
    #4
  5. Nov 15, 2023 #5
    UnknownCode
    Offline

    UnknownCode Nightshadow

    677
    229
    350
    Jun 6, 2021
    California
    10:29 PM
    Islander, Bishop, Bandit
    0
    Speenies
    Try lowering in game quality in settings
     
    UnknownCode, Nov 15, 2023 Bookmark
    UnknownCode, Nov 15, 2023
    #5

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