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Macintosh Client "Screen Freeze" on mid Zakum run

Discussion in 'Technical Issues' started by EleneHensly, Sep 29, 2019.

  1. EleneHensly
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    EleneHensly Blue Snail

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    Sep 29, 2019
    9:32 AM
    EleneHensly
    Chief Bandit
    73
    Rabbit
    Hi everyone,

    I just had an unfortunate and sad experience not long ago. During the zakum run 2nd body suddenly screen freeze on the client. Firstly i thought it's my connection issue, but after waiting for roughly 1 minutes the client still freeze therefore i ALT + TAB switch to my main screen and open Firefox, the internet is working fine. The client screen freeze for more than 10 minutes, i can even switch back and forth into the client but it stay the same. So i took some screenshots. I try give most information as possible and here's my specs listed as below.

    Summary:
    - MapleLegends client run on full screen during zakum run
    - No any application were running except MapleLegends Mac client
    - client can't be close by click on the 'x' icon or right-click quit from the dock
    - client only can be force quit from top left apple icon
    - client screen freeze for 10 minutes
    - no experiencing any screen freeze before, eg: GM event, GM buffs in FM, All kinds of PQ, lvling

    Specs:
    Macbook Pro 13' Early 2011
    macOS High Sierra v10.13.6
    2.3Ghz Intel Core i5 Sandy Bridge
    Intel HD Graphics 3000 512MB
    2 x 4GB DDR3 1333Mhz Corsair Apple Certified
    480GB Kingston UV400 2.5' SATA SDD

    Attached screen freeze screenshot:

    [​IMG]
     

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