1. Experiencing disconnecting after inserting your login info? Make sure you are on the latest MapleLegends version. The current latest version is found by clicking here.
    Dismiss Notice

Windows 8/8.1/10 Client stops responding

Discussion in 'Technical Issues' started by lorenzoramos, Jan 5, 2021.

Tags:
  1. Jan 5, 2021 #1
    lorenzoramos
    Offline

    lorenzoramos Red Snail

    6
    0
    5
    Dec 29, 2020
    Male
    7:54 AM
    MyManLorenzo
    Warrior
    11
    Hi all,

    game keeps fading to black and freezing. Task manager states game is not repsonding. i have disabled antivirus and windows defender, tried re-installing it numerous times, my pc is up to date and its still crashing. very frustrating experience so far.. just joined the server last week so the problem has always been occuring. hope you guys can be of any help. thanks!

    Lorenzo
     
    lorenzoramos, Jan 5, 2021
    lorenzoramos, Jan 5, 2021
    #1
  2. Jan 5, 2021 #2
    Kimmy
    Offline

    Kimmy Administrator Staff Member Administrator Game Moderator

    11,294
    11,200
    551
    Sep 9, 2014
    7:54 AM
    Moderator Post
    Have you tried restart your PC by any chance? If so, can you try change compatibility mode to Windows 7?
     
    Kimmy, Jan 5, 2021
    Kimmy, Jan 5, 2021
    #2
  3. Jan 6, 2021 #3
    OP
    OP
    lorenzoramos
    Offline

    lorenzoramos Red Snail

    6
    0
    5
    Dec 29, 2020
    Male
    7:54 AM
    MyManLorenzo
    Warrior
    11
    Hi Kimberly,

    changed to win7 compatibility. game has been running smooth for a while now. hope this fixed the issue..
     
    lorenzoramos, Jan 6, 2021
    lorenzoramos, Jan 6, 2021
    #3
  4. Jan 6, 2021 #4
    OP
    OP
    lorenzoramos
    Offline

    lorenzoramos Red Snail

    6
    0
    5
    Dec 29, 2020
    Male
    7:54 AM
    MyManLorenzo
    Warrior
    11
    Hi Kimberly,

    it appears its still not running correctly. whilst I was afk the client shut itself down and the MapleLegends.exe shortcut deleted itself from my desktop. is this a known issue?
     
    lorenzoramos, Jan 6, 2021
    lorenzoramos, Jan 6, 2021
    #4
  5. Jan 6, 2021 #5
    Kimmy
    Offline

    Kimmy Administrator Staff Member Administrator Game Moderator

    11,294
    11,200
    551
    Sep 9, 2014
    7:54 AM
    Moderator Post
    That's your anti virus.
     
    Kimmy, Jan 6, 2021
    Kimmy, Jan 6, 2021
    #5
  6. Jan 6, 2021 #6
    OP
    OP
    lorenzoramos
    Offline

    lorenzoramos Red Snail

    6
    0
    5
    Dec 29, 2020
    Male
    7:54 AM
    MyManLorenzo
    Warrior
    11
    Oke. ill take another look at the antivirus. keep you posted! Leuke server BTW! :)
     
    lorenzoramos, Jan 6, 2021
    lorenzoramos, Jan 6, 2021
    #6
    • Friendly Friendly x 1
  7. Jan 7, 2021 #7
    OP
    OP
    lorenzoramos
    Offline

    lorenzoramos Red Snail

    6
    0
    5
    Dec 29, 2020
    Male
    7:54 AM
    MyManLorenzo
    Warrior
    11
    Hi Kimberly,

    creating an exception in my antivirus was not enough. the antivirus had to be completely un-installed. now its running smooth and I can continue my road to 200. :)

    Tks for the assistance.

    Lorenzo MapleF2
     
    lorenzoramos, Jan 7, 2021
    lorenzoramos, Jan 7, 2021
    #7
  8. Jan 7, 2021 #8
    Voxtagrams
    Offline

    Voxtagrams Headless Horseman

    883
    383
    376
    Jun 13, 2020
    10:54 PM
    You should just replace it, not having an anti-virus is a bad idea..
    Which anti-virus did you normally use?
     
    Voxtagrams, Jan 7, 2021
    Voxtagrams, Jan 7, 2021
    #8
  9. Jan 7, 2021 #9
    OP
    OP
    lorenzoramos
    Offline

    lorenzoramos Red Snail

    6
    0
    5
    Dec 29, 2020
    Male
    7:54 AM
    MyManLorenzo
    Warrior
    11
    Hi DuckTales,

    i was running ADAWARE.
     
    lorenzoramos, Jan 7, 2021
    lorenzoramos, Jan 7, 2021
    #9
  10. Jan 7, 2021 #10
    lenny
    Offline

    lenny Slime

    19
    8
    25
    Jun 12, 2020
    1:54 AM
    I use Avast and it works fine
    give it a try (its free)
     
    lenny, Jan 7, 2021
    lenny, Jan 7, 2021
    #10
    • Agree Agree x 1
  11. Jan 7, 2021 #11
    Voxtagrams
    Offline

    Voxtagrams Headless Horseman

    883
    383
    376
    Jun 13, 2020
    10:54 PM
    Try one of these two they work for Android, Windows and iOS(MAC)

    Avast - I use this on my MAC

    AVG - I use this on my Windows
     
    Voxtagrams, Jan 7, 2021
    Voxtagrams, Jan 7, 2021
    #11

Share This Page

Welcome to our site! Please take a moment and Register today!