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D/C'd before redeeming Bride/Groom Onyx Chest

Discussion in 'Closed/Resolved' started by unoriginated, Jun 15, 2017.

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  1. unoriginated
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    unoriginated Orange Mushroom

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    May 26, 2017
    2:37 PM
    Description of the bug: The wedding went smoothly, even Kimberly was in attendance at around 9:30am server time. Once everybody exited the wedding map, we were all in Amoria. But before I redeemed the Bride/Groom Onyx Chest, I equipped the Golden Heart Wedding Ring, I got disconnected instantly. When I relogged, I talked to Pila Present to redeem the Bride/Groom Onyx Chest but she gave me the dialog stating that I didn't have the Bride/Groom Onyx Chest in my inventory and I'm unable to receive the Onyx Apples rewarded from the wedding.

    Wedding ID: 541
     
    • Informative Informative x 1
  2. OP
    OP
    unoriginated
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    unoriginated Orange Mushroom

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    May 26, 2017
    2:37 PM
  3. Heartiess
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    Heartiess Guest

    9:37 PM
    There are 2 pop ups that explicitely tell you NOT to equip the ring
     
    • Like Like x 1
  4. Chew
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    Chew Headless Horseman

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    May 8, 2015
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    10:37 PM
    Beginner
    Just give him the apples lol
     
  5. Heartiess
    Online

    Heartiess Guest

    9:37 PM
    Im pretty sure in the past the boxes weren't refunded for the exact reason that it warns you multiple times.
     
  6. Chew
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    Chew Headless Horseman

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    10:37 PM
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    Come on, let's just give the poor guy his apples
     
  7. OP
    OP
    unoriginated
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    unoriginated Orange Mushroom

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    May 26, 2017
    2:37 PM
    It said not to equip it DURING the wedding ceremony. Like I said, I did not equip the ring during the wedding.
    We completed the wedding ceremony and once we all made it back to Amoria, I equipped the ring prior to redeeming the box and had been disconnected.
     
  8. Heartiess
    Online

    Heartiess Guest

    9:37 PM
    You have no box in your inventory? (it disappeared after dcing?)
     
  9. OP
    OP
    unoriginated
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    unoriginated Orange Mushroom

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    May 26, 2017
    2:37 PM
    That is correct, once I relogged the box was not in my ETC Inventory.
    But I hadn't known that and talked to Pila to redeem the box and she gave me the dialog stating that I don't have the Bride/Groom box.
     
  10. Heartiess
    Online

    Heartiess Guest

    9:37 PM
    Strange. Id say that would warrant a refund then :)

    However, the box needs testing. Shouldnt disappear upon relog

    I think it might help if you post this same thread to the character issues section
     
  11. OP
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    unoriginated
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    unoriginated Orange Mushroom

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    May 26, 2017
    2:37 PM
    LOL not going lie, I feel a bit ripped off.
    This is ridiculous.
     

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