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Windows 8/8.1/10 DCs on Pinkbean on Phase 5 since Summer Event patch

Discussion in 'Technical Issues' started by Lirbo, Oct 3, 2023.

  1. Lirbo
    Offline

    Lirbo Slimy

    237
    62
    235
    Feb 18, 2017
    Male
    4:26 PM
    Kiss/Ciss/Qiss
    Night Lord
    188
    ⚔️ Beaters
    Ever since last Patch I noticed that I get weird DCs on Pinkbean between stage 4 to 5.
    These DCs are quite unusual, instead of the screen fading black gently and getting back to the login screen (or sometimes back to your desktop) - the screen goes instantly black as if there was a power outage, it lasts for a few seconds, and then the entire game crashes.

    What's weird about it is that it always happen roughly around the same time during PB specifically, and it's not an ordinary-looking DC, it looks more "violent" and instant.

    I spoke to my Pinkbean leader and he said the following:
    [​IMG]

    Now the run was last Friday (3 hours before reset, 00:00 midnight for me, so technically Saturday in my timezone) but I can't find a Crashlog with that date for some reason. So I will provide all of the crashlogs around that date:
    [1.19.0 Win] - [2023-09-27 23:58:42]
    Exception code: C0000005
    Exception address: 00402B52
    Base: 7A1D0000

    Call stack:
    03C8BFF8
    03C8BFF0
    0027D000
    0097BAC0
    00C06540
    00C06540
    00402B52
    00823C92
    76F22A16 (ntdll.dll)
    76EFDD72 (ntdll.dll)
    76F0D886 (ntdll.dll)
    76F0D705 (ntdll.dll)
    76594663 (KERNEL32.DLL)
    0087C6F1
    7658FCC9 (KERNEL32.DLL)
    76F17B1E (ntdll.dll)
    76F17AEE (ntdll.dll)
    --------------------------------------------------

    [1.19.0 Win] - [2023-09-29 20:49:12]
    Exception code: C0000005
    Exception address: 00000000
    Base: 7B210000

    Call stack:
    00000100
    17FF5B60
    17FF5B60
    8F01165F
    00000000
    00000000
    76F9ECB8 (+)
    76F9EBBF (+)
    76F934FC (+)
    76F93FF3 (+)
    76F9B8F4 (+)
    76F99CF6 (+)
    76F98DEF (+)
    76F98640 (+)
    7645CF4D (USER32.dll)
    7645CEAF (USER32.dll)
    76453CD2 (USER32.dll)
    7645CACA (USER32.dll)
    7645C71E (USER32.dll)
    690CE79A (uxtheme.dll)
    690CDE04 (uxtheme.dll)
    690F6BFC (uxtheme.dll)
    690C3609 (uxtheme.dll)
    690CFD63 (uxtheme.dll)
    690CF99B (uxtheme.dll)
    --------------------------------------------------

    [1.19.0 Win] - [2023-10-01 19:24:38]
    Exception code: C0000005
    Exception address: 00000000
    Base: 7B120000

    Call stack:
    00000000
    00000000
    77191284
    00000001
    0019D5C8
    00000000
    772A1CE8
    77323D13
    7AE0ED76
    7AE0FE3B
    7AE2F7FE
    53B0AC27
    53AEB67A
    7AD43581
    7AD4DDD7
    7AD4F06C
    7AD4FFAB
    7AD3D137
    7AD3C18F
    752A67CF
    50402D21
    504012C1
    5040113F
    50401C58
    50C04F78
    --------------------------------------------------

    [1.19.0 Win] - [2023-10-01 19:25:03]
    Exception code: C0000005
    Exception address: 00000000
    Base: 7B120000

    Call stack:
    00000000
    00000000
    77191284
    00000001
    0019D5C8
    00000000
    772A1CE8
    77323D13
    7AE0ED76
    7AE0FE3B
    7AE2F7FE
    53B0AC27
    53AEB67A
    7AD43581
    7AD4DDD7
    7AD4F06C
    7AD4FFAB
    7AD3D137
    7AD3C18F
    752A67CF
    50402D21
    504012C1
    5040113F
    50401C58
    50C04F78
    --------------------------------------------------

    [1.19.0 Win] - [2023-10-01 19:25:25]
    Exception code: C0000005
    Exception address: 00000000
    Base: 7B120000

    Call stack:
    00000000
    00000000
    77191284
    00000001
    0019D5C8
    00000000
    772A1CE8
    77323D13
    7AE0ED76
    7AE0FE3B
    7AE2F7FE
    53B0AC27
    53AEB67A
    7AD43581
    7AD4DDD7
    7AD4F06C
    7AD4FFAB
    7AD3D137
    7AD3C18F
    752A67CF
    50402D21
    504012C1
    5040113F
    50401C58
    50C04F78
    --------------------------------------------------

    [1.19.0 Win] - [2023-10-01 19:25:46]
    Exception code: C0000005
    Exception address: 00000000
    Base: 7B120000

    Call stack:
    00000000
    00000000
    77191284
    00000001
    0019D5C8
    00000000
    772A1CE8
    77323D13
    7AE0ED76
    7AE0FE3B
    7AE2F7FE
    53B0AC27
    53AEB67A
    7AD43581
    7AD4DDD7
    7AD4F06C
    7AD4FFAB
    7AD3D137
    7AD3C18F
    752A67CF
    50402D21
    504012C1
    5040113F
    50401C58
    50C04F78
    --------------------------------------------------

    [1.19.0 Win] - [2023-10-01 21:43:57]
    Exception code: C0000005
    Exception address: 00402B52
    Base: 7C490000

    Call stack:
    02E0B5AC
    02E0B5A4
    00283000
    0097BAC0
    00D8A204
    00D8A204
    00402B52
    00823C92
    77662A16 (ntdll.dll)
    7763DD72 (ntdll.dll)
    7764D886 (ntdll.dll)
    7764D705 (ntdll.dll)
    76994663 (KERNEL32.DLL)
    0087C6F1
    7698FCC9 (KERNEL32.DLL)
    77657B1E (ntdll.dll)
    77657AEE (ntdll.dll)
    --------------------------------------------------

    [1.19.0 Win] - [2023-10-01 21:43:58]
    Exception code: C0000005
    Exception address: 00402B52
    Base: 7C490000

    Call stack:
    02CCC9D8
    02CCC9D0
    003DB000
    0097BAC0
    00C59600
    00C59600
    00402B52
    00823C92
    77662A16 (ntdll.dll)
    7763DD72 (ntdll.dll)
    7764D886 (ntdll.dll)
    7764D705 (ntdll.dll)
    76994663 (KERNEL32.DLL)
    0087C6F1
    7698FCC9 (KERNEL32.DLL)
    77657B1E (ntdll.dll)
    77657AEE (ntdll.dll)
     
    Last edited: Oct 3, 2023
  2. Nightz
    Online

    Nightz Supervisor Staff Member Supervisor Game Moderator

    1,799
    1,042
    490
    Oct 22, 2020
    Male
    3:26 PM
    Nightz
    I/L Arch Mage
    200
    Funk & Pasta
    Moderator Post
    It's kind of hard to make anything of this if you aren't able to provide specific crash logs from the run itself
     
  3. OP
    OP
    Lirbo
    Offline

    Lirbo Slimy

    237
    62
    235
    Feb 18, 2017
    Male
    4:26 PM
    Kiss/Ciss/Qiss
    Night Lord
    188
    ⚔️ Beaters
    I understand the situation. What's perplexing is that the crash log doesn't seem to show up - unless it's there and I'm just confused.

    I find it particularly odd that the crash log doesn't appear - this is quite suspicious and could be indicative of the issue. I'm uncertain whether the date mentioned in these crash logs aligns with my local machine's time or the server's time. Nonetheless, all the crash logs come with timestamps, making it easy to pinpoint the correct one if it's indeed documented in these logs.

    To reiterate, the run occurred on Friday at 9:00 PM Server-Time, or 12:00 AM in my local machine timezone. Given our usual 10-15 minutes delay in entering, the crash should have taken place approximately 40-50 minutes after this. So technically around 9:45 PM (or 12:45 AM).

    I hope this should be informative enough :)
     
    Last edited: Oct 3, 2023

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