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Windows 8/8.1/10 Game crashes when logging in

Discussion in 'Technical Issues' started by creative, Aug 30, 2022.

  1. creative
    Offline

    creative Wolfspider

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    385
    Nov 2, 2019
    Male
    6:17 AM
    The game will crash for me first thing in the morning when logging in. No error pops up as the client just closes.

    Edit: I've noticed also when restarting my computer, the same thing happens.
    Edit 2: Updated with another crash from this morning (9/25/21) and added info about my OS.
    Edit 3: DCed in Entrance to Spooky World when on my mount/using rabbit chair. Added as a 3rd log
    Edit 4: Added another DC log when first starting up the game

    Windows 10 v21H2 (19044.2006)

     
  2. OP
    OP
    creative
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    creative Wolfspider

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    Nov 2, 2019
    Male
    6:17 AM
    Updated with another crash I got this morning and my OS info if that helps. Not sure if this happens to anyone else.
     
  3. OP
    OP
    creative
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    creative Wolfspider

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    Male
    6:17 AM
    Update, still happens from time to time

    [T-1.18.1] - [2023-06-16 07:24:35]
    Exception code: C0000005
    Exception address: 004D152D
    Base: 6EF80000

    Call stack:
    004D152D
    004D14C2
    004D4873
    004D4811
    00475509
    6EF8FF26
    6EF8FF7F
    00475470
    00475044
    0082CBE0
    6EF9C0DF
    763F137B (USER32.dll)
    763E834A (USER32.dll)
    763E60BA (USER32.dll)
    763D8200 (USER32.dll)
    00826531
    008236E2
    0087CABF
    760F00C9 (KERNEL32.DLL)
    77467B4E (ntdll.dll)
    77467B1E (ntdll.dll)
     
  4. UnknownCode
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    UnknownCode Nightshadow

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    Jun 6, 2021
    California
    3:17 AM
    Islander, Bishop, Bandit
    0
    Speenies
    From discord support channel
    Nightz — Yesterday at 12:42 AM
    We are experiencing some crash issues since this patch whenever entering a map with other players. We're actively trying to pinpoint the issue and solve it as soon as we can.

    Not much you could have done differently on your end I believe
    [12:42 AM]
    Sorry for the troubles
     
  5. OP
    OP
    creative
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    creative Wolfspider

    536
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    Nov 2, 2019
    Male
    6:17 AM
    This mainly seems to happen when logging into the FM for myself, usually one of the rooms if I logged out in said room.
     
  6. UnknownCode
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    UnknownCode Nightshadow

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    Jun 6, 2021
    California
    3:17 AM
    Islander, Bishop, Bandit
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    It crashes for me regardless of where I am lol ¯\_(ツ)_/¯, but its still nice to mention it just in case for other people
     
  7. Trion
    Offline

    Trion Capt. Latanica

    321
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    273
    Jul 23, 2019
    6:17 AM
    Trion
    Beginner
    1
    I am still on windows 8.1 and i get immediate crashes sometimes if i log out in an FM room (usually el nath one). What fixes it for me is just logging into a different channel.
     
  8. Diziple
    Offline

    Diziple Pac Pinky

    190
    21
    191
    Jun 23, 2017
    Male
    6:17 PM
    HappyGuY
    Dragon Knight
    70
    None
    This also happens to me when I am logging in one of the rooms as well. Game will crash instantly.
     
    • Agree Agree x 1
  9. ckwan
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    ckwan Snail

    1
    0
    10
    Dec 7, 2021
    Female
    3:17 AM
    Same for me. I keep crashing every time I log in. Not even a minute in and it will crash. I'm on Windows 11
     
  10. OP
    OP
    creative
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    creative Wolfspider

    536
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    385
    Nov 2, 2019
    Male
    6:17 AM
    Apologies for necroposting my own thread, but this is still happening to me whenever I try to login to a mule that's in any FM room no matter the channel. The client crashes with no error and after trying another channel (or 3), then I'm able to stay logged in. Here's the recent longs.

    Windows 10 22H2 (19045.4651) with the June 2024 Nvidia GPU update (July update brakes the use of multi-client and opening the client when having GMS installed)

    [1.24.0 Win] - [2024-07-20 11:38:03]
    Exception code: C0000005
    Exception address: 004D152D
    Base: 69F30000

    Call stack:
    00000000
    14AE2A8C
    00231000
    0019EAB4
    0019EDBC
    00000000
    004D152D
    004D14C2
    004D4873
    004D4811
    00475509
    69F40233
    69F4028F
    00475470
    00475044
    0082CBE0
    69F4CD1F
    761F1B7B (USER32.dll)
    761E7FCA (USER32.dll)
    761E6901 (USER32.dll)
    761D8590 (USER32.dll)
    00826531
    008236E2
    0087CABF
    7710FCC9 (KERNEL32.DLL)
    777B80CE (ntdll.dll)
    --------------------------------------------------

    [1.24.0 Win] - [2024-07-20 11:38:05]
    Exception code: C0000005
    Exception address: 00559F07
    Base: 69F30000

    Call stack:
    00000000
    00000024
    00000000
    00000024
    00000000
    110FFC40
    00559F07
    0045A214
    0061AB5E
    0061A94A
    69F3C5E9
    7710FCC9 (KERNEL32.DLL)
    777B80CE (ntdll.dll)
    777B809E (ntdll.dll)
     
  11. Pasta
    Online

    Pasta Game Developer Staff Member Game Developer

    366
    333
    273
    Jul 18, 2017
    Male
    Pastaland
    12:17 PM
    Moderator Post
    I suggest trying setting FastLoading to false, in our Legends.ini file.

    It will reduce the loading speed of the client when you open it, but it will allow for each element to fully load, instead of sending you ingame with missing data.
     
    • Friendly Friendly x 1
  12. OP
    OP
    creative
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    creative Wolfspider

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    Nov 2, 2019
    Male
    6:17 AM
    That seems to have solved the problem. Not sure why I didn't change that in the first place. Thanks for the help!
     
    • Friendly Friendly x 1

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