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Windows 8/8.1/10 game start crash since new patch even ver 2

Discussion in 'Technical Issues' started by li ou, Mar 26, 2022.

  1. li ou
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    li ou Slime

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    hi, my game start crashing like at least 4~5 times daily. no matter ver 1 or ver 2. by the time.
    people told me that mute the sound will make it better. but unfortunately the game still crash.
    please fix it. the DCs really killing me~

    the attach file are the most of the time the error code im getting.
     

    Attached Files:

  2. Caenyss
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    Caenyss Windraider

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  3. OP
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    li ou
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    li ou Slime

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    im using the latest one. sorry the pic i uploaded is old one. but the same error show. thats why i put it
     
  4. Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Just to test but can you try this file and put it in ML folder:
    Removed.

    Kindly make a backup of the current one.
     
  5. OP
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    li ou
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    li ou Slime

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  6. Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Thank you for testing. Right now we are very sure the crash is coming from the sound engine, which we made changes to in past. We want to investigate where exactly it may be coming from, and since you crash-consistent I hope you don't mind too much that you test numerous files

    Could you now try this one?
    https://cdn.discordapp.com/attachments/720347366783189072/957587465638641684/Sound_DX8.dll

    Please put it in the MapleLegends folder and this time you can replace it with the one you have. If you crash again, please take a screenshot (again) like you did on your other post, since it helps us a lot where the crash is coming from.

    Thanks!
     
  7. OP
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    li ou
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    li ou Slime

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    upload_2022-3-28_1-20-58.png
    i just replace it in folder. but this time i just DC it like 2 mins after i log in.
    and i keep getting crash the same error when i try to use sinpe on my marksman. i mean i can see the arrow going. but when almost hit the target. the gam just crash rightaway.
     
  8. Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    oh uhh, no idea why you even get that because it works okay with snipe for me (this is vanilla sound file). Anyway, can you completely delete Sound_dx8.dll and boss with that? Your game will be completely muted, but I am curious if you will still crash.
     
  9. OP
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    li ou
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    li ou Slime

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    and i was fine with the game before the patch. when the server is like 39 days without maintenance. but after that starting crashing.
     
  10. OP
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    li ou
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    li ou Slime

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    upload_2022-3-28_10-6-21.png

    err. this happen again. when i use my NL to use ninja storm skill. immediately dc of each time i use that skill. ( this is happening when i remove the sound_dx8.dll )
    i think i just put back the dll that comes with the patch one to play the game. hope ur team can fix it in the next maintenance. btw. as i mantion before. the game before the patch. i never DC in the boss run(ep:ht and PB). is it possibable to put that sound_dx8.dll file to fix it?
     

    Attached Files:

  11. Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Nothing has changed between those patches with that file.
     
  12. OP
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    li ou
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    li ou Slime

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    game start crashing again durning Boss run ( Toad this time ). the game just black screen and close game back to windows. it happens 2 times last weekend too. no more sound_DX error code. all 3 DCs are black screen and close it. i did open my game and AFK in FM or other town for more than 10 hours. nothing happen. but when i go boss. start to crash.
     
  13. Dcon
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    Dcon Slime

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    Have been getting this error as well quite frequently after the update, in HT and PB

    [​IMG]


    in the GIF its an older client but yea same error

    Have tried different Compatibility settings, Run As Admin
    Sounds are always muted
    Client Size: HD1, HD2
     
  14. Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Sounds being muted does not do much because this game's mute option is fake (it plays everything in volume 0 instead). For those crashing with sound on does the sound first break for like 2 seconds and then you crash or do you also sometimes immediately crash with all sounds still working?
     
  15. boombipbop
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    boombipbop Red Snail

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    I can't stop crashing at random times! Usually I leave my computer going one for long periods of time except for the necessary reboots and whatnot... I've no joke had the "You've been a no-life nerd for 93 hours). But now, after rebooting multiple times I can't even open the game. Should I uninstall/reinstall or does anyone have another rec? Much appreciated!
     
  16. Peaches
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    Peaches King Slime

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    I am having the same issue crashing multiple times on MAC crossover...............
     
  17. Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    again I am asking to take screenshots ""I have the same issue" is completely useless info because many times when people say its the same, its not.
     
  18. Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    yeah so that isn't the same error at all. We are talking here about game crashes and yours is just disconnecting to login
    Could you message me on discord please? I have something to let you test, let me know who you are since I don't add random people, and my dm's are open.
     
  19. Peaches
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    Peaches King Slime

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    Yes, I added you. Peach#8688
     

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