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Windows 8/8.1/10 PB crash

Discussion in 'Technical Issues' started by adgjl3789, Jun 29, 2023.

  1. Jun 29, 2023 #1
    adgjl3789
    Offline

    adgjl3789 Blue Snail

    4
    0
    12
    Oct 11, 2022
    11:28 PM
    any help for fix pb dc? my client keep crashing 3 times a row...:(

    heres my crash logs

    [T-1.18.2] - [2023-06-15 21:56:54]
    Exception code: C0000005
    Exception address: 00402B52
    03B3D71C
    Base: 65E60000

    Call stack:
    00402B52
    00823C92
    77B62A46 (ntdll.dll)
    77B3DDA2 (ntdll.dll)
    77B4D8B2 (ntdll.dll)
    77B4D735 (ntdll.dll)
    773A5953 (KERNEL32.DLL)
    0087C6F1
    773A00C9 (KERNEL32.DLL)
    77B57B4E (ntdll.dll)
    77B57B1E (ntdll.dll)

    [T-1.18.2] - [2023-06-22 21:22:41]
    Exception code: C0000005
    Exception address: 00402B52
    03AFC04C
    Base: 6FC30000

    Call stack:
    00402B52
    00823C92
    779B2A46 (ntdll.dll)
    7798DDA2 (ntdll.dll)
    7799D8B2 (ntdll.dll)
    7799D735 (ntdll.dll)
    75B45953 (KERNEL32.DLL)
    0087C6F1
    75B400C9 (KERNEL32.DLL)
    779A7B4E (ntdll.dll)
    779A7B1E (ntdll.dll)

    [T-1.18.2] - [2023-06-29 21:50:36]
    Exception code: C0000005
    Exception address: 00402B52
    08294E98
    Base: 65610000

    Call stack:
    00402B52
    00823C92
    50C02AC9 (PCOM.DLL)
    50C02AA2 (PCOM.DLL)
    50C07CD5 (PCOM.DLL)
    50C07C57 (PCOM.DLL)
    50C0783D (PCOM.DLL)
    50C103FA (PCOM.DLL)
     
    adgjl3789, Jun 29, 2023 Bookmark
    adgjl3789, Jun 29, 2023
    #1
  2. Jun 29, 2023 #2
    beegoratto
    Offline

    beegoratto Zakum

    1,468
    424
    455
    Sep 22, 2021
    Male
    7:28 AM
    leetoratto
    Bowmaster
    1
    Nimbus
    Out of curiosity, when you open your client, what date does it say at the top?
     
    beegoratto, Jun 29, 2023 Bookmark
    beegoratto, Jun 29, 2023
    #2
  3. Jun 29, 2023 #3
    Nightz
    Offline

    Nightz Supervisor Staff Member Supervisor Game Moderator

    1,901
    1,073
    490
    Oct 22, 2020
    Male
    4:28 PM
    Nightz
    I/L Arch Mage
    200
    Funk & Pasta
    Moderator Post
    Their client says June 14
     
    Nightz, Jun 29, 2023 Bookmark
    Nightz, Jun 29, 2023
    #3
    • Informative Informative x 1
  4. Jul 17, 2023 #4
    OP
    OP
    adgjl3789
    Offline

    adgjl3789 Blue Snail

    4
    0
    12
    Oct 11, 2022
    11:28 PM
    another crash logs :(

    [T-1.18.2] - [2023-07-15 11:10:35]
    Exception code: C0000005
    Exception address: 77E77A85
    00D33740
    Base: 70700000

    Call stack:
    77E77A85 (ntdll.dll)
    73D1A14F (apphelp.dll)
    77E4D2FC (ntdll.dll)
    7762FE9D (KERNELBASE.dll)
    766FFB94 (KERNEL32.DLL)
    72FD78C4 (AcLayers.DLL)
    0D490A1E (l3codeca.acm)
    77E72A16 (ntdll.dll)
    77E4DD52 (ntdll.dll)
    77E51853 (ntdll.dll)
    77E519C1 (ntdll.dll)
    77E52265 (ntdll.dll)
    77E4E282 (ntdll.dll)
    77E4DEC6 (ntdll.dll)
    77628466 (KERNELBASE.dll)
    77628F92 (KERNELBASE.dll)
    7071C525
    7071C53E
    5180461B (SOUND_DX8.DLL)
    51804142 (SOUND_DX8.DLL)
    51803A79 (SOUND_DX8.DLL)
    00828C2A
    00827A01
    0082635C
    00823687
    0087CABF
    767000C9 (KERNEL32.DLL)
    77E67B1E (ntdll.dll)
    77E67AEE (ntdll.dll)
    --------------------------------------------------

    [T-1.18.2] - [2023-07-15 11:20:57]
    Exception code: C0000005
    Exception address: 00402B52
    03EEA7AC
    Base: 70700000

    Call stack:
    00402B52
    00823C92
    50C05ABB (PCOM.DLL)
    50C10925 (PCOM.DLL)
    50C04B5B (PCOM.DLL)
    50C103FA (PCOM.DLL)
    77E72A16 (ntdll.dll)
    77E4DD52 (ntdll.dll)
    77E5D872 (ntdll.dll)
    77E5D6F5 (ntdll.dll)
    72FB8BFF (AcLayers.DLL)
    72FB6FFD (AcLayers.DLL)
    76705953 (KERNEL32.DLL)
    0087C6F1
    767000C9 (KERNEL32.DLL)
    77E67B1E (ntdll.dll)
    77E67AEE (ntdll.dll)
    --------------------------------------------------
     
    adgjl3789, Jul 17, 2023 Bookmark
    adgjl3789, Jul 17, 2023
    #4
  5. Jul 23, 2023 #5
    OP
    OP
    adgjl3789
    Offline

    adgjl3789 Blue Snail

    4
    0
    12
    Oct 11, 2022
    11:28 PM
    i crashed this week too but no crash logs

    all of dcs happens in PB phase 4 or 5

    i tried reinstall game before run, deactivate all things(sounds, chats), set compability win xp(service pack 3)....
     
    adgjl3789, Jul 23, 2023 Bookmark
    adgjl3789, Jul 23, 2023
    #5
  6. Aug 29, 2023 #6
    bleezy
    Offline

    bleezy Red Snail

    9
    1
    16
    May 9, 2021
    Male
    7:28 AM
    Have you by chance found a fix for this? I am also having this same issue and our crash logs look identical to each other.

    Sorry I don't have a solution for you but maybe we can tackle this together. I'll share anything I find if it helps me.

    I've also tried reinstalling the game, deactivating bgm and effects in game, running discord on phone, set compatibility mode to Win 7 and Vista..
     
    bleezy, Aug 29, 2023 Bookmark
    bleezy, Aug 29, 2023
    #6

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