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Not a Bug PIN Reset, without receiving verification email to complete it.

Discussion in 'Report Bugs' started by SapphireJ, May 22, 2020.

  1. SapphireJ
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    SapphireJ Dark Stone Golem

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    Aug 30, 2017
    Male
    7:34 AM
    HarmonyMagic
    Beginner
    1
    Agape
    Description of the bug: (optional screenshot/video): I briefly forgotten my PIN when returning to ML. So I went to the Account Recovery section to reset my PIN. The system was supposed to send me a verification email. During that same period, I suddenly remembered my PIN and logged in. However, after that all logins required no PIN and the system didn't send me a verification email to complete the reset.
    What is supposed to happen?: I was supposed to receive an email to complete the reset. However the game reset my PIN immediately without the verification, not sure it's because I logged in during the reset progress. Still, no verification email, also checked the spam/junk folder.
    Where did you find and/or notice this bug?: On the ML Website account page (Logging In)
    A step-by-step guide to re-producing this bug (optional): Login on ML Website, Reset PIN, enter birth date and yada yada. Website says the verification email was sent; didn't receive it. Logged into ML, and the PIN reset itself without completing the email verification.
    Extra information (optional):I also need help from a staff since I am not sure how to re-activate the PIN.
     
  2. Kimmy
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    Kimmy Administrator Staff Member Administrator Game Moderator

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    Sep 9, 2014
    The Netherlands
    12:34 AM
    Moderator Post
    This is because the PIN doesn't appear anymore unless your IP changes.

    This is intended
     
    • Like Like x 1
  3. OP
    OP
    SapphireJ
    Offline

    SapphireJ Dark Stone Golem

    132
    31
    151
    Aug 30, 2017
    Male
    7:34 AM
    HarmonyMagic
    Beginner
    1
    Agape
    Hey Kimmy!

    Thanks for the reply. I use a home network with public Static IP. So does that mean ML won't prompt for the PIN anymore?

    Also, how about the verification email? I didn't receive it to complete it.

    -SapphireJ/AlicornMagic
     

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