Retrieving borrowed equip from banned player.

Did you try making a ticket of your own? That's the best place to start. Although this GM team does not have a good history of even returning "scammed" items back to the victims.

This is why I never lend out any equipment.

 

It means make a thread here: https://forum.maplelegends.com/index.php?forums/report-abuse.90/

or here: https://forum.maplelegends.com/index.php?forums/character-issues.94/

The first forums might be suitable if it's similar to a case of "omg I got scammed" (he asked to borrow the claw, then never gave it back, technically). The second one would generally be appropriate if it doesn't fall under the abuse section.

Make sure you have screen shots and proof of this either way, because the staff will have to investigate it.

 

He couldn't return you even if he want to since he lost access to all his accounts.

Create a thread under character issue as Lionheart mentioned.
https://forum.maplelegends.com/index.php?forums/character-issues.94/

You deserve your claw back. Best of luck!

 

Hi, sorry to hear about your unfortunate predicament. I will assume you know what risk means. As the lender, you should understand the risk of lending valuable equips to other players; i.e. the person stealing your equips and running away, the person getting banned or the person simply stops playing. Very rarely and under certain circumstances will we return lost gear. Unfortunately we will not be able to return you gear back to you, please be more careful with lending gear out next time. As for banned players, we absolutely do not return any gear that they take to the grave with them.

 

=(

 

So much for being a tight knit community full of trust in lending equips to one another

 

Does your close knit community include rule breakers? The entire community of ML does not.

 

Like i told you on discord , something similiar happened to me and it was the gm's fault but hey even when it's their own fault they won't admit it , thats the kind of private server this is. Not even a "Sorry we made a mistake in your case"

 

sorry this happened to u man, take care

 

Everyone breaks a rule every now and then. Be it accidental vote abuse or botting, everyone has done it (by accident) at some point. People got banned for agro abuse without even knowing someone in their party did it (a buyer in a horntail run maybe). In my book that person can be considered innocent. Now if said person were to have borrowed some equipment, not only he would be punished, but also the person owning the equips.

I just meant to say that not being able to retrieve lost equips due to banned players might make it hard for some people to lend out equipment to others.

 

No, you are not supposed to be a fortune teller, nor I do not expect anybody to be one. However, what one could always do is to think twice about what you are getting yourself into and use your best judgement on whether to lend the equips or not. Especially on items where you have so much personal values, I hope you were well aware of the fact that you can always risk on losing the item, and that it is not our responsibility to enforce that. And no, it was not our intention to push the blame on you. I believe your intentions were good, it was just that your close friend decided to hit you against your back by taking the equips away and getting permanently banned from the server. One thing I can assure you is the fact that it takes some kind of major abuse to get permanently banned, which means that your friend definitely knew what he was getting himself into. So it's not you nor our fault. Blame your friend for making us come into this situation.

I am not sure where you came into that conclusion. We were just trying to say to be mindful of things that you lend out, especially on items that you value a lot. And if you lend out valuable items to the point that would will make you quit the game, it's important to be even more careful or not lend out at all.

You need to remember that there's so much we can do, and we really try our best to asses the situation and help with best of our abilities. The reason we cannot make rules like this more flexible is because doing so brings another can of worms and loopholes for people to exploit and makes our job a lot more difficult in the long run. I wish everybody that reported issues like these were all honest and truthful, but that's not usually the case with most of them trying to be selfish and take advantage of the system. Sure, we can try to cross reference them and determine whether proof was legit or not, but things like that usually takes hours to track everything down, which turns out to be very time consuming things to do. Adding with the fact that we get issues like this almost daily, the amount of time one has to spend daily to make this work would be very difficult. But yes, I do understand where you are coming from, and wish we could have looked into yours. But as a staff, we have to treat everybody fairly, which happens to be the case this time.

That was definitely our fault without a doubt. Our response time usually isn't that long, but this was the case due to a lot of staff members being busy with IRL to spend time with their friends and families. In the end, we are just another player that likes to volunteer and help the server after all. But that still don't excuse us from this so we will try to communicate better and hopefully this won't be the case in the future.

I hope this shed a little bit of light on this issue and I wish you the best of luck in your next journey!

 

How is that a mislead? even if i got hacked 4 months to suddenly find new evidence? please atleast try to come up with something more believable. I'm just telling my story to him because i feel his pain and your constant excuses as to why not return him the claw when he has proofs he lent it to him. Just say you dont value your community and get it over with rather than making excuses like its his own fault.

 

There's three possibilities I see here:

1) This guy you lent your valuable item to wasn't really a close friend as you say. You hardly knew him, and you foolishly lent something to him. Turns out he breaks a major rule and gets banned. Well, that's what happens sometimes when you lend things to strangers. You'd be lucky if he just didn't scam you.

2) You thought this guy was your friend, but he wasn't telling you what he was doing while borrowing this item that was so important to you. So maybe he isn't really the friend you thought he was.

3) You two really were close friends, and you knew what he was doing. You're lucky you aren't banned.

 

Can't really comment on your incident because I wasn't in the staff at that time, but regarding the claw, I already explained that the issue is a bit more complicated than "you dont value your community."
I already explained this too- it is not our fault to be mindful of things you lend out, nor OP's fault for trusting that person so much to the point he lend out items he valued so much. Rather, it was his friend that broke the promise, which ended up locking the item to the account with it. And no matter how many proofs there are to prove that the claw was his, retrieving an item from banned account opens bad precedents and brings inconsistencies in our moderation for others to follow in the future. Thus, it's important for us to be extra clear on matters like these and even clearer to players that might lend out items to really think through it first and all its risks associated with it.

Let me know if you need any further clarifications.