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Medium Disconnect after 10-15 minutes

Discussion in 'Report Bugs' started by vuluc88, Oct 9, 2019 at 11:54 AM.

  1. vuluc88
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    vuluc88 Slime

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    1:29 AM
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    Description of the bug: (optional screenshot/video): Everytime i'm outside of town, i got d/c after 10-15 mins
    What is supposed to happen?: no d/c ?
    Where did you find and/or notice this bug?: any mobs map
    A step-by-step guide to re-producing this bug (optional): just go outsite of the towns and it start. Always d/c after 10-15 mins starting from when i left the town (i currently only lurking around Victoria so don't know if it is the case for other major island, but world tour is the same too)
    Extra information (optional):
    OS: windows 10 Pro
    Type play: windowed
    i did see someone else post here so i also reported on that but seems like it's low profile.
    Some extra symptom:
    • Last week i played in MAC (windowed) and it's ok, never got d/c
    • If i stand still on the mob maps, it's ok, i will not get d/c even after 2 hours or so. But it kind of start counting if i moving around
    • I did suspect maybe my windows setting of after 10 mins it will turn off display can be the cause. But it seems to not be the case, i turn it off so that it never turn off screen, never sleep, but the problem still occur
     
  2. Precel
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    Precel Supervisor Staff Member Supervisor Game Moderator

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    If you're on WiFi, try switching to wired connection.

    Could you please open task manager and see what kind of memory usage MapleLegends had during normal gameplay and during crash?

    Try making MapleLegends priority High on task manager as well.
     
  3. OP
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    vuluc88
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    vuluc88 Slime

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    RAM usage seems normal through out the gameplay (around 530MB give or take)
    [​IMG]

    By setting priority, is this it?
    [​IMG]

    It's still d/c exactly 10 mins after i log-in to the mob map
     
  4. Precel
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    Precel Supervisor Staff Member Supervisor Game Moderator

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    Set to high instead of real time.

    Could you please check if it helps to reduce graphics settings in-game?
     
  5. OP
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    vuluc88
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    vuluc88 Slime

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    set high priority, still d/c after 10 mins (exactly 10 mins).
    Reduced graphic setting to the lowest, still d/c after 10 mins.

    Also, my PC run on windows 10 is wired. When using MAC i'm on wifi though and it's ok. Don't know if it's a case but can't test out since MAC don't have LAN port and PC don't have wifi adapter :)
     
  6. Precel
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    Precel Supervisor Staff Member Supervisor Game Moderator

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    Try this?

    1. In the start menu search bar, type "cmd" "cmd.exe" should be one of the first things on the list to appear.
    2. Right Click "cmd.exe" and select "Run as administrator" The command prompt window should now appear with administrator privledges
    3. Type "ipconfig /flushdns" and press "Enter" on your keyboard
    4. Then type "netsh winsock reset" and press "Enter" on your keyboard
    5. Reboot your PC.
    Taken from https://nexoncommunitytech.fandom.c...sconnecting_durring_first_few_minutes_of_play
     
  7. OP
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    vuluc88
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    vuluc88 Slime

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    tried, also found that thread at first attemp to fix it.
     
  8. OP
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    vuluc88
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    vuluc88 Slime

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    Also i did try again:
    - I ran around town, FM for more than an hour and still ok
    - I hang in the robe at the mob map for 30 mins and it's ok (will try again this evening)
    So here is some idea, can it be some feature that making the d/c. Because this behavior is exactly like the time when i play GMS (2004-2005), but in reverse, that if i afk at the mob map after 10 mins, i would get d/c, and this not affect if i afk in the town.
     
  9. Precel
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    Precel Supervisor Staff Member Supervisor Game Moderator

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    I can't think of any features that might be causing dc, this is a rare issue and I'm not sure what else can be done.

    If you end up resolving the issue, please do share with us.
     
  10. OP
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    vuluc88
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    vuluc88 Slime

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    no i can't :))
    Seems like i will play with my MAC in the meantime. Hope the HD client in near future will somehow solve this.
     
  11. OP
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    vuluc88 Slime

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    Here another behavior:
    - Change channel doesn't help. still d/c right 10 mins after comming to mob map
    - I go into mob map for 5 mins, then go FM for around 30 mins, it kind of stack up and when i'm out FM to back to mob map i'm staying in, it d/c immediately
     
  12. OP
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    vuluc88 Slime

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    oh my god.... i found out a way to out of the curse.
    Seems like using wired network trigger something. I did the opposite, using my phone with wifi, connect it to the PC and using tethering. Have played for around an hour w/o d/c.

    ANW... got no clue what it is. If it's network problem, then why it never d/c when staying at town or FM.
     
  13. Duckys
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    Duckys Red Snail

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    Have you tried using a wireless connection on a different network? (friend's house, starbucks wifi, etc etc) to eliminate the router/router configuration at home
     
  14. OP
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    vuluc88 Slime

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    no can do... it's a PC so i can't bring it anywhere :)
     

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