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Resolved Voting issue

Discussion in 'Technical Issues' started by Configures, Feb 4, 2020.

  1. Configures
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    Configures Mano

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    Sep 24, 2017
    Male
    5:27 PM
    Config
    Spearman
    42
    Booper
    Hi, seems like my voting doesnt register for some reason...
    Its been almost 30 hours since ive voted last and when i try to everything goes fine in gtop , but at the server's web nothing is updated... any idea what am i doing wrong?

    Thanks!
     
  2. kalash
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    kalash Windraider

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    Oct 18, 2016
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    4:27 PM
    Kalash
    Night Lord
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    Halcyon
    Do you click the bigass red button? It doesn't really look like a button but it is. Do you get green text saying "thank you for voting"?
     
  3. OP
    OP
    Configures
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    Configures Mano

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    5:27 PM
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    Spearman
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    Hey, its not the first time ive voted, i did click the red button and it said i already voted so and so
    hours ago(which is incorrect), i do remember that sometimes it says i voted alreadybut still registers as a vote.
     
  4. kalash
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    kalash Windraider

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    Oct 18, 2016
    Male
    4:27 PM
    Kalash
    Night Lord
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    Halcyon
    That's weird, for me it never registers a vote if the gtop site says that I already voted. It does, however, say that I already voted when I haven't before in my phone. That's got something to do with how phone browsers save active data. If I just reload the page and try to vote again, it usually works.

    Bottom line: if you get the red text, it's normal to not get the vote cash
     
    • Like Like x 1
  5. OP
    OP
    Configures
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    Configures Mano

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    Sep 24, 2017
    Male
    5:27 PM
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    Spearman
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    Booper
    Im usually vote on pc without any problems , im trying to vote on my phone now since im not at home... maybe its giving me this error because im using my phone instead of pc? Ill try voting from a friends phone maybe?
     
  6. kalash
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    kalash Windraider

    407
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    Oct 18, 2016
    Male
    4:27 PM
    Kalash
    Night Lord
    189
    Halcyon
    Maybe try downloading a different browser. I know firefox gives me issues, but duckduckgo, edge and chrome seem to be doing just fine. Usually it works right away, sometimes I need to reload the website once after a failed vote.
     
  7. OP
    OP
    Configures
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    Configures Mano

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    Sep 24, 2017
    Male
    5:27 PM
    Config
    Spearman
    42
    Booper
    Tried all , nothing . At morning gtop said 4 more hours till vote is available... now its 8... ill just wait till tmrw i guess and try again. Thanks for trying to help, though.
     
  8. Precel
    Online

    Precel Supervisor Staff Member Supervisor Game Moderator

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    Nov 13, 2018
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    10:27 AM
    Precel
    Priest
    100
    Symphony
    Moderator Post
    Please make sure you get green text saying "Thank you for voting!". If you get the message and still have issues, make sure you disabled ad blocker, enabled JavaScript, clear cookies, and try different browsers/network/devices. You may also try incognito mode on your browser. If the issue persists, contact GTOP with your explanation and IP address.
     
    • Like Like x 1

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