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Windows 8/8.1/10 Failed to find proper screen mode for Gr2D

Discussion in 'Technical Issues' started by Borlay, Jan 27, 2020.

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  1. Borlay
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    Borlay Blue Snail

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    Oct 6, 2019
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    10:34 AM
    Borlay
    Spearman
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    I posted on the wrong forum so I repost it here. Apologies for that.

    I am a macbook user using bootcamp to run windows. When I start the client the error message "Failed to find proper screen mode for Gr2D" popped out. When I run setup.exe, it says "Unable to gather up your system information. Please check if you have DirectX 8.1 or higher installed, and then try again". Yet I have DirectX 12 on my pc already. I have browsed quite a number of threads about this problem but still cant find the solution.

    Can anyone help? Thanks!
     
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