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Windows 8/8.1/10 Failed to find proper screen mode for Gr2D

Discussion in 'Technical Issues' started by Borlay, Jan 27, 2020.

  1. Borlay
    Offline

    Borlay Blue Snail

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    0
    2
    Oct 6, 2019
    Male
    11:19 PM
    Borlay
    Spearman
    38
    I posted on the wrong forum so I repost it here. Apologies for that.

    I am a macbook user using bootcamp to run windows. When I start the client the error message "Failed to find proper screen mode for Gr2D" popped out. When I run setup.exe, it says "Unable to gather up your system information. Please check if you have DirectX 8.1 or higher installed, and then try again". Yet I have DirectX 12 on my pc already. I have browsed quite a number of threads about this problem but still cant find the solution.

    Can anyone help? Thanks!
     
  2. Mirrors
    Offline

    Mirrors Game Assistant Staff Member Game Assistant

    98
    32
    91
    Jul 15, 2019
    Female
    7:19 AM
    Mirrors
    WeenieHutJrs
    I have no experience running bootcamp on Mac unfortunately, but if you need help attempting to run it on Mac natively feel free to ping me on discord. Good luck!
     

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