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Guide for MAC [NEW] MacOS Installation Guide & FAQ

Discussion in 'Technical Issues' started by Nise, Mar 16, 2021.

  1. 4nass
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    4nass Red Snail

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    Jun 12, 2019
    Male
    4:10 AM
    4nass
    Hunter
    53
    Client: Crossover
    MacOS version: Big Sur 11.2.1
    Describe the error: Like some people above I get an error saying that "this is an evaluation version of CrossOver, and this bottle expired 2 days ago. Please purchase a license to use this bottle." My problem is that I cannot find a Crossover folder inside the Application Support Folder.
     

    Attached Files:

  2. OP
    OP
    Nise
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    Nise Supervisor Staff Member Supervisor Game Moderator

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    11:10 AM
    NoraONE
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    Sweetdreams
    Did you try the terminal method? (I've just edited it to the right command as mentioned to me by Desu)

    Also, i think you might be in the wrong pathway. It should be
    Macintosh HD > User > [insert your user id] > Library > Application Support

    From what I gather, I think you're in:
    Macintosh HD > Library > Application Support
     
  3. 4nass
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    4nass Red Snail

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    4:10 AM
    4nass
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    You're absolutely right. I was in the wrong folder and fixed it by following steps 5 to 10. The terminal method didn't work for me tho. Thank you Nise for allowing mac users to play again :)
     
  4. itztamz
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    itztamz Snail

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    Feb 8, 2021
    Female
    9:10 PM
    itztamz
    I/L Wizard
    60
    Offline
    Client: Wineskin
    MacOS version: Mojave 10.14.6
    Describe the error: Tried to download the wineskin link provided, bypassed the security to launch the installer, followed instructions on refreshing the wrapper. Even after doing all of this, the game won't even launch. Is there a location I should save MapleLegends in? It's currently just residing in the standard Applications area. I also clicked into Update Wrapper to see if it does anything and it says "Error while listing folder contents: Wrapper doesn't exist."

    It also follows up and says "There is an error with the installation of your Master Wrapper. Please update your Wrapper in Wineskin Winery (a manual install of a wrapper for Wineskin Winery will work too)."
    Last Run Log: not sure
     
  5. OP
    OP
    Nise
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    Nise Supervisor Staff Member Supervisor Game Moderator

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    Sweetdreams
    You should never click "update wrapper" as it will wipe out everything inside the wrapper (aka MapleLegends). Please try to reinstall and show the runlogs~
     
  6. Baos
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    Baos King Slime Retired Staff

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    8
    41
    May 8, 2020
    Male
    10:10 PM
    Shadower
    Client: Crossover
    MacOS version: Catalina
    Describe the error:
    My clients have been freezing at random times.
    The screenshots I have are during NT content today (froze during signups, froze after verg died, and froze in NTPQ) but I've also froze in other maps such as CDs and my computer has been on for over 48 hours (ON and asleep collectively).

    I previously ran ML through bootcamp but I ran into many issues on the macos side. The first time I downloaded the mac client through crossover, I ran HT completely fine w/o restarting the client but it froze after HT when I dual cliented a second character for NT.

    After freezing, I usually force quit the client that's frozen (sometimes I have multiple clients up and only 1 client freezes). For the SS attached, I only ran 1 client.

    I've noticed that after force quitting the frozen client, that specific client does not open so I would switch to a different client ('copy' or 'copy 2' or 'copy 3'). It either doesn't open up or stays on a black screen

    Last Run Log
    :
    Not sure where to find this

    Screenshot 2021-03-26 at 1.20.44 AM (2).png Screenshot 2021-03-26 at 12.59.22 AM (2).png Screenshot 2021-03-26 at 1.40.26 AM.png
     
  7. OP
    OP
    Nise
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    Nise Supervisor Staff Member Supervisor Game Moderator

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    Sweetdreams
    Are you running the game with performance enhance off or on?
     
  8. peeturino
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    peeturino Blue Snail

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    Mar 26, 2021
    7:10 PM
    Is anyone else having trouble finding the correct pathway for the application support? After trying the Terminal method, I'm going from Macintosh HD > Users > my username > and then unfortunately, there is no Library folder... Is there another way to reach that folder?
     
  9. Baos
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    Baos King Slime Retired Staff

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    May 8, 2020
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    10:10 PM
    Shadower
    It's disabled
     
  10. OP
    OP
    Nise
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    Nise Supervisor Staff Member Supervisor Game Moderator

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    Sweetdreams
    you reach the library folder through a few methods:
    1) go to the home folder, press command + shift + g and type "library" or

    2) go to the home folder, press command + J, and scroll down to the bottom and have it "show library folder" or

    3) in crossover, you can just open C drive, and go to the folders above it, press command + up until you find the relevant folder/file
     
  11. OP
    OP
    Nise
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    Nise Supervisor Staff Member Supervisor Game Moderator

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    Sweetdreams
    Can you try this?

    [​IMG]
     
  12. Baos
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    Baos King Slime Retired Staff

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    May 8, 2020
    Male
    10:10 PM
    Shadower
    Screenshot 2021-03-26 at 3.28.58 AM (2).png

    Yes, currently on the same screen
     
  13. peeturino
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    peeturino Blue Snail

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    Mar 26, 2021
    7:10 PM
    Thank you so much! Got everything to work.
     
  14. Baos
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    Baos King Slime Retired Staff

    25
    8
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    May 8, 2020
    Male
    10:10 PM
    Shadower
    Another update to the freezing, I was dual clienting cwkpq and for both times, once I entered the map before bonus stage on my main client, my other client froze
     
  15. Cinori
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    Cinori Snail

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    Mar 29, 2021
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    7:10 PM
    Hello, tried to do the game doesn't launch (all 3 of them) and still hasn't worked any other solutions?
     
  16. OP
    OP
    Nise
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    Nise Supervisor Staff Member Supervisor Game Moderator

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    I need more info than this to figure out what might be wrong. Please read the main post and the thread format for how to ask help.
     
  17. catbutt
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    catbutt Blue Snail

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    2
    Mar 26, 2021
    10:10 AM
    Chief Bandit
    Experiencing the character screen freeze issue.

    Client: Crossover
    MacOS version: Big Sur (M1 chip)
    Describe the error: Login is alright until character selection. Tried the few fixes I found on the forum: new channel, view all characters, duplicating the bottle, still doesn't seem to work.
    Last Run Log: not sure
     
  18. OP
    OP
    Nise
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    Nise Supervisor Staff Member Supervisor Game Moderator

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    Sweetdreams
    [​IMG]

    This is how you get the last run log. Let me know what it says
     
  19. catbutt
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    catbutt Blue Snail

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    Mar 26, 2021
    10:10 AM
    Chief Bandit
    Getting this, not sure if it's what I'm supposed to show


    Starting 'StartMenu.C^3A_users_crossover_Start+Menu/MapleLegends.lnk'
    system encoding='UTF-8'
    Exec-ing '"/Applications/CrossOver.app/Contents/SharedSupport/CrossOver/bin/wine" --bottle "Maplelegends2021March" --check --wait-children --start "C:/users/crossover/Start Menu/MapleLegends.lnk" --cx-log -'
    001d:err:plugplay:process_IOService_Device object 0xa403
    001d:err:plugplay:process_IOService_Device object 0x5903
    001d:err:plugplay:process_IOService_Device object 0xa203
    001d:err:plugplay:process_IOService_Device object 0x5b03
    001d:err:plugplay:process_IOService_Device object 0xa003
    001d:err:plugplay:process_IOService_Device object 0x5d03
    0009:fixme:exec:SHELL_execute flags ignored: 0x00000100
    0009:fixme:exec:SHELL_execute flags ignored: 0x00004100
    002a:err:module:find_forwarded_export function not found for forward 'ws2_32.WahCloseApcHelper' used by L"C:\\windows\\system32\\WS2HELP.dll". If you are using builtin L"WS2HELP.dll", try using the native one instead.
     

    Attached Files:

  20. OP
    OP
    Nise
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    Nise Supervisor Staff Member Supervisor Game Moderator

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    Sweetdreams
    Was that the entire log? Or was there more stuff below?
     

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