Guide for Windows [Guide] Troubleshooting Client Related Problems

Having problems with new Halloween patch. Ive downloaded and redownloaded the game several times, but I keep getting "The program can't start because ijl15.dll is missing from your computer." ive made sure its in the same file when i download but nothing. Any tips?

 

i have it in my exclusions but its still saying its missing

 

where can I find that Client_backup? Ive downloaded the new link, and I had no issues prior to Halloween patch

 

Mine is actually saying this. It looks like its not downloading when I download the new patch

 

okay so I found the file ijl15.dll in my recycle bin and restored it and it finally opened MapleLegeds, as I was logging in it kicked me out because it said to download new patch. I did but now ijl15 is missing now idk whats going on

 

Unless I missed it, it doesn't look like you have an exception for the entire maplelegends folder. I would try that.

Should look like this:

 

okay i did do that too! and now it does open up but it closes the app right away and says runtime error

 

Try reinstalling one more time now that the folder has exception. Your antivirus likely deleted some files.

 

Anyone knows how to fix this? I believe its a compatibility error but I couldn't make it to run with the options it gave to me.

 

It's a common issue. I have fixed that in the past for myself by changing my graphics card settings to be 60 fps with a resolution matching the resolution I selected in the legends.ini file
If that doesn't work, trying adjusted what resolution you use until you find something that works.

 

Ty for reply mate.
UPDATE: I fixed it by turning "Virtual Super Resolution" ON. That's because I use AMD.
if anyone using AMD is having the same issue , try to right-click on your desktop and select AMD Radeon Settings>Display Tab>turn on Virtual Super Resolution.

 

I have just downloaded the game and it doesn´t run. I copied this from the file maplelegends - mlerror. can someone help me? please.

[1.21.0 Win] - [2023-12-21 22:09:47]
Exception code: C0000005
Exception address: 50C12198
Base: 56C00000

Call stack:
00000000
00000000
774A8AD0
50C12198
00000000
00000000

 

Hi guys, after installing the december 28th update, my game keeps closing randomly. Everything just freezes instantly, the window goes black after and I have to close it through task manager.
an error log from this kind of incident:

[1.22.0 Win] - [2023-12-30 12:14:24]
Exception code: C0000005
Exception address: 730473A6
Base: 6C030000

Call stack:
1DB54DE0
01A40000
0036C000
1D830000
00000000
1DC30000
730473A6 (AcGenral.DLL)
7304709B (AcGenral.DLL)
73006095 (AcGenral.DLL)
73005868 (AcGenral.DLL)
75AC21BB
75AC2188
6C039905
6C0398BE
6C039572
6C0401E5
6C04022F
00475470
00475044
0082CBE0
6C04C4FF
77372E53
77363C26
773624E5
773D6D10
00826531
--------------------------------------------------

how can i fix this? thanks in advance!

 

hello guys! Does anyone have a solution to "ShellExecuteEx failed; code 2"? Appreciate the help!

 

After running it as administrator, I get an Application Error:
"The application was unable to start correctly (0xc0000906). Click OK to close the application"
Tried reinstalling it and it still doesn't work.

 

I don't know if this belongs in this topic, but I have the following problem.

During the break I want to play MapleLegends, but I get an error message that ML cannot be started.

Now I know that we are fairly strict with our firewall and such.

Can you indicate which ports or protocols are used to enter/exit?

Thank you in advance.